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- Tasks: Supervise restaurant and bar operations, ensuring top-notch service and guest satisfaction.
- Company: Join the Apex Hotels family, where teamwork and friendliness thrive.
- Benefits: Enjoy 29 days holiday, gym access, and a range of employee perks.
- Other info: Structured training programme and opportunities for career growth await you.
- Why this job: Bring your personality to work and create memorable experiences for guests.
- Qualifications: Previous experience in food or beverage roles and a passion for customer service.
The predicted salary is between 24000 - 30000 ÂŁ per year.
You will receive a warm welcome into the Apex family on joining us as a Restaurant and Bar Supervisor in Bath. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the Food and Beverage Team.
You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Healthy meals to enjoy while you're working
- Access to an external Employee Assistance Programme
- Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date
- ÂŁ200 referral bonus when your friends or family join the team
Following your first successful 3 months, you’ll also receive:
- Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family
- Involvement in our employee recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Life Assurance cover
As Restaurant and Bars Supervisor you will assist the Restaurant and Bars Manager in the day-to-day operation of the restaurant and bar and be responsible for delivering a high level of service to all our guests. This incorporates the smooth running of breakfast, lunch and dinner service, as well as room service. Working in the restaurant and bar areas you will help maximise revenue through first class service and establishing rapport with the guests. You will embrace every opportunity to create extra special moments for our guests to provide a personal experience our guests will want to share.
Joining the dedicated Food and Beverage department, you will:
- Manage the team to ensure customer service standards are met and customer enquiries are dealt with
- Be able to work in all areas of Food and Beverage including Bar, Restaurant and Room Service
- Deliver outstanding customer care
- Be responsible for the opening and closing of the Restaurant and Bar
- Take responsibility for stock taking
- Assist with recruiting and training employees
- Deliver the highest standards in service and presentation
- Assist with payroll, employee scheduling and administration
As an Apex Hotels Food and Beverage Supervisor, you will take pride in your work and have a willingness to learn. You will have a real passion for food and drink, and you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests that enhances their stay. You will enjoy chatting to our guests, offering help and assistance, you will be great at multi-tasking, you will be efficient at solving guest enquiries and all with a smile and your infectious personality!
When you start your new role with Apex Hotels, you will begin a 12 week structured learning and development programme. With this in mind, we are looking for a Food and Beverage Supervisor who:
- Has previous experience in a food or beverage role
- Can deliver excellent standards
- Uses own initiative
- Has a customer service attitude
- Ideally has experience of supervisory training
- Holds a genuine desire to provide a Warmer Welcome to our guests
We encourage you to bring your true self to work - we recruit for attitude and train for skill. We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, there’s a place here for you.
Restaurant & Bars Supervisor - Bath employer: Apex Hotels Ltd
Contact Detail:
Apex Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant & Bars Supervisor - Bath
✨Tip Number 1
Get to know the company culture before your interview. Check out Apex Hotels' social media and website to see what they're all about. This will help you connect with their values during your chat!
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering a warm welcome, think of examples from your past experiences where you've gone above and beyond for guests. Share these stories in your interview!
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. It shows that you care about the role and are ready to represent the Apex brand with pride.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Restaurant & Bars Supervisor - Bath
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that spark to our team.
Tailor Your Application: Make sure to tailor your application to the Restaurant & Bars Supervisor role. Highlight your relevant experience in food and beverage, and how you embody our values of Trust, Passion, Friendliness, and Teamwork.
Showcase Your Customer Service Skills: We’re all about delivering outstanding customer care, so share examples of how you've gone above and beyond for guests in previous roles. This will help us see how you can create those extra special moments for our guests.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Apex Hotels Ltd
✨Know the Company Culture
Before your interview, take some time to understand Apex Hotels' family values of Trust, Passion, Friendliness, and Teamwork. Think about how your personality aligns with these values and be ready to share examples of how you've embodied them in previous roles.
✨Showcase Your Customer Service Skills
As a Restaurant & Bars Supervisor, delivering outstanding customer care is key. Prepare specific examples of how you've gone above and beyond for guests in past positions. This will demonstrate your commitment to providing a warmer welcome and exceptional service.
✨Emphasise Teamwork and Leadership
Since you'll be managing a team, highlight your experience in leading and training others. Share stories that showcase your ability to motivate a team and ensure high standards are met, especially in busy environments like restaurants and bars.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle guest enquiries. Think of scenarios where you successfully resolved issues or improved service. This will show your initiative and readiness to tackle challenges head-on.