At a Glance
- Tasks: Serve food and drinks, create a welcoming atmosphere, and ensure excellent customer service.
- Company: Join the Apex family at a vibrant hotel in Bath.
- Benefits: Enjoy 29 days holiday, gym access, and a range of employee perks.
- Other info: Structured training programme and opportunities for career growth.
- Why this job: Meet new people, learn skills, and have fun while working.
- Qualifications: Passion for food and drink, great communication skills, and a friendly attitude.
The predicted salary is between 13 - 16 ÂŁ per hour.
You will receive a warm welcome into the Apex family on joining us as a Food and Beverage Assistant in Bath. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the Food and Beverage Team.
You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Healthy meals to enjoy while you’re working
- Access to an external Employee Assistance Programme
- Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date
- ÂŁ200 referral bonus when your friends or family join the team
- Contributions to a pension plan
Following your first successful 3 months, you’ll also receive:
- Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family
- Involvement in our employee recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Life Assurance cover
As a Food and Beverage Assistant, we ask that you take pride in your work and have a willingness to learn. You will have a real passion for food and drink, and you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests that enhances their stay. You will enjoy chatting to our guests, offering help and assistance, you will be great at multi-tasking, you will be efficient at solving guest enquiries with a smile and your infectious personality!
Joining the dedicated Food and Beverage department, you will:
- Be involved in a varied role, working across bar, restaurant, conference and room service facilities
- Greet our guests when they arrive with a friendly hello and your infectious smile
- Create great customer service and a friendly, welcoming environment in order to promote guest loyalty
- Gain knowledge of our menus offerings and food and alcohol standards
- Receive 'on the job' and distinct Food and beverage training
On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge and confidence to be a great Food and Beverage Assistant. With this in mind, we are looking for a Food and Beverage Assistant who:
- Can deliver excellent standards
- Uses initiative
- Has a customer service attitude
- Has the ability to multi-task and organise a variable work load
- Provides excellent attention to detail
- Holds a genuine desire to provide a Warmer Welcome to our guests
We encourage you to bring your true self to work - we recruit for attitude and train for skill. We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey.
Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested, click apply. We look forward to hearing from you!
Food & Beverage Assistant - Bath employer: Apex Hotels Ltd
Contact Detail:
Apex Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant - Bath
✨Tip Number 1
Get to know the company culture! Before your interview, check out Apex Hotels' social media and website. Understanding their values of Trust, Passion, Friendliness, and Teamwork will help you connect with the team during your chat.
✨Tip Number 2
Practice your people skills! As a Food & Beverage Assistant, you'll be chatting with guests all day. Role-play with a friend or family member to get comfortable with greeting guests and handling enquiries with a smile.
✨Tip Number 3
Show off your personality! Apex wants you to bring your unique self to work. Think about how you can express your individuality during the interview – whether it’s through your stories or your enthusiasm for food and drink.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits right there, making it easier for you to prepare for your interview.
We think you need these skills to ace Food & Beverage Assistant - Bath
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to express yourself and show us what makes you tick.
Tailor Your Application: Make sure to tailor your application to the Food & Beverage Assistant role. Highlight any relevant experience or skills that match what we’re looking for, like your passion for food and drink or your customer service skills.
Keep It Clear and Concise: We appreciate a well-structured application. Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit for our team. Avoid fluff and focus on what matters!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen to join the Apex family right from the start!
How to prepare for a job interview at Apex Hotels Ltd
✨Show Your Personality
Apex Hotels values personality and friendliness, so don’t be afraid to let your true self shine during the interview. Share a bit about yourself, your interests, and how you connect with others. This will help you stand out and show that you fit into their family-oriented culture.
✨Know the Menu
Familiarise yourself with the food and drink offerings at Apex City of Bath Hotel. Being able to discuss menu items confidently will demonstrate your passion for food and beverage, and it shows that you're proactive and eager to learn.
✨Practice Customer Service Scenarios
Think of common customer service situations you might encounter as a Food and Beverage Assistant. Prepare responses on how you would handle them, focusing on maintaining a friendly attitude and solving problems efficiently. This will showcase your customer service skills and readiness for the role.
✨Ask Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about training opportunities, team dynamics, or what a typical day looks like. This shows your genuine interest in the position and helps you assess if it's the right fit for you.