At a Glance
- Tasks: Lead and innovate private dining experiences while managing a dynamic Food & Beverage team.
- Company: Join the Apex Hotels family, known for its warmth and teamwork.
- Benefits: Enjoy 29 days holiday, gym access, and discounts on meals and stays.
- Other info: Flexible hours and a supportive culture that values your personality and ideas.
- Why this job: Make a real impact in a vibrant environment with opportunities for personal growth.
- Qualifications: Management experience in Food/Bar service and a passion for customer service.
The predicted salary is between 36511 - 36511 £ per year.
Why Join Apex Hotels? You’ll receive a warm welcome into the Apex family on joining us as the Private Dining & Events Manager in the Apex City of London Hotel. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will lead a new dynamic to our innovative and supportive Food and Beverage Team. We believe it is our personality, style and friendliness that makes Apex Hotels.
Role Overview As the Private Dining & Events Manager with Apex Hotels, you will be an innovative and passionate private dining and events manager who enjoys creating a lifestyle F&B vibe. The role will include leading and being accountable for our Room Service offering and standards, with additional shifts in our restaurant. This role is based at our Lampery Seething Lane branch, with additional support and assistance with our other London properties.
Responsibilities:
- Assist your F&B Manager in the delivery of outlet profit targets.
- Ensure you and your team provide outstanding service, decreasing the need to have to offer any refunds due to complaints.
- Ensure engaging upselling techniques are implemented in order to increase sales.
- Be a stickler for ensuring productivity and tight controls on payroll spends, in line with revenues.
- Review key metrics and performance indicators with your manager and ensure suitable action is taken and trained into your teams to achieve better results.
- Work with your manager to ensure that daily/weekly payroll/food/beverage cost analysis is in accordance with forecasted and materialised revenues to ensure optimal performance and immediate overspend correction.
- Train and develop a multi‑skilled team that delivers payroll flexibility with minimal hierarchy.
- Collaborate with the events department.
- Review all feedback post Private Dining & Events functions.
- Support proactive involvement in sales familiarisation trips and customer tastings to ensure personalised experiences and drive value.
- Ensure Private Dining rooms are always set to the highest standards, including periods when not in use, ready for show‑abouts.
- Meet and greet event organisers and guests to ensure all needs are taken care of.
Qualifications:
- Provide clear and influencing communication able to interact at all levels.
- Loves great customer service and an eye for standards.
- Possesses a sales, service and profit‑driven mentality.
- Builds and develops a guest‑centric team.
- Experience at management level in the Food/Bar service sector.
- In-depth knowledge of restaurant and bar functions including stock control, cellar management, restaurant operation, bar operation and customer service.
- The ability to lead and motivate a team of supervisors and assistants in service delivery.
- Previous experience in recruitment, coaching, training and performance management of staff.
- Excellent understanding of licensing law, health & safety and allergen legislation, ideally a personal license holder or suitably qualified.
Benefits:
- 29 days holiday.
- Training and development from day one.
- Employee events and celebrations.
- In‑house company interactive employee communication app.
- Entry to our state‑of‑the‑art gym and pools.
- Healthy meals to enjoy while you’re working.
- Access to an external employee assistance programme.
- Financial wellbeing app, allowing you the flexibility to get paid earlier than your normal monthly pay date.
- £200 referral bonus when your friends or family join the team.
- Access to our discounts and wellbeing platform 'Treat Yourself Here', unlocking savings and experiences for you and your family.
- Involvement in our employee recognition schemes.
- Long service recognition.
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two.
- 50% discount in our restaurants.
- Cycle to Work Scheme.
- Discounted room rates for employees, friends, and family.
- Spa treatments and product discounts.
- Life assurance cover.
Job Details Experience: Required Employment: Full‑time Salary: £36,511.44 yearly
Private Dining & Events Manager in London employer: Apex Hotel
Apex Hotels is an exceptional employer that prioritises a supportive and friendly work culture, where employees are encouraged to express their individuality and passion. As the Private Dining & Events Manager at The Lampery in London, you will benefit from comprehensive training and development opportunities, alongside excellent perks such as 29 days of holiday, access to state-of-the-art facilities, and a strong emphasis on employee wellbeing. Join us to be part of a dynamic team that values trust, teamwork, and personal growth, making every day at work a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Private Dining & Events Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Apex Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Apex Hotel
Don't be shy about reaching out to Apex Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Private Dining & Events Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Apex Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Apex Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
