At a Glance
- Tasks: Lead a dynamic housekeeping team to ensure immaculate guest experiences.
- Company: Join the friendly Apex Hotels family in London.
- Benefits: Enjoy 29 days holiday, gym access, and generous employee perks.
- Other info: Structured training programme with excellent career growth opportunities.
- Why this job: Make a real impact on guest satisfaction while developing your skills.
- Qualifications: Experience in housekeeping and a passion for customer service.
The predicted salary is between 16.68 - 16.68 £ per hour.
Job Ref: 13240
Branch: Apex Temple Court Hotel
Location: Apex Temple Court Hotel, London
Salary: £16.68 per hour plus benefits
Contract type: Permanent
Hours per week: 40, Shift pattern 8-4.30
Posted date: 30/06/2026
Closing date: 11/08/2026
Why Join Apex Hotels
You will receive a warm welcome into the Apex family on joining us as a Housekeeping Supervisor in London. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and to be yourself while working as part of the Housekeeping Team, as we believe it is our personality, style and friendliness that makes Apex Hotels. You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits.
Benefits
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Entry to our state‑of‑the‑art gym and pools
- Healthy meals to enjoy while you’re working
- Access to an external Employee Assistance Programme
- Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date
- £200 referral bonus when your friends or family join the team
- Access to our discounts and wellbeing platform ‘Treat Yourself Here’, unlocking savings and experiences for you and your family
- Involvement in our employee recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Life Assurance cover
Starting Your Journey
As a Housekeeping Supervisor, you will deliver amazing brand standards and immaculate guest facilities. You will be responsible for your own work and take pride in the high standard of cleanliness. You will be responsible for checking the standards of rooms and ensuring they are ready for our guests. You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share.
Joining the dedicated Housekeeping Department, you will:
- Ensure that all guest rooms look well‑presented by performing cleaning duties, which include cleaning guest bedrooms and bathrooms, changing linen, vacuuming, polishing, and dusting
- Buddy and mentor new and current staff
- Engage with guests to promote loyalty and memorable experiences
- Ensure guests experience our high levels of comfort and quality
- Take pride in the work you do
Reporting to the Head Housekeeper, you will ensure team members adhere to the Apex standard for cleanliness and brand recognition and will manage daily tasks in the Housekeeping Department. On your first day you will begin a structured 12‑week learning journey, giving you the skills, knowledge, and confidence to be a great Housekeeping Supervisor.
Qualifications & Expectations
- Can deliver excellent standards
- Uses initiative
- Is self‑aware and able to evaluate their and others’ work
- Has a customer service attitude
- Has the ability to multi‑task and provides excellent attention to detail
- Holds a genuine desire to provide a warmer welcome to our guests
Employment Details
Experience: Required
Employment: Full‑time
Salary: £16.68 per hour
Housekeeping Supervisor in London employer: Apex Hotel
Apex Hotels is an exceptional employer that prioritises a warm and welcoming work environment, fostering a culture of Trust, Passion, Friendliness, and Teamwork. As a Housekeeping Supervisor in London, you will enjoy competitive pay, extensive benefits including 29 days holiday, training from day one, and opportunities for personal growth while being part of a dedicated team that values your unique personality and contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Apex Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Apex Hotel
Don't be shy about reaching out to Apex Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Supervisor in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Apex Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Apex Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
