At a Glance
- Tasks: Lead a dynamic maintenance team to ensure top-notch service and facility upkeep.
- Company: Join the welcoming Apex Hotels family in London.
- Benefits: Enjoy 35 days holiday, gym access, and generous employee perks.
- Other info: Be part of a supportive team culture that values individuality.
- Why this job: Make a real impact in hospitality while developing your career.
- Qualifications: Experience in maintenance management and strong communication skills.
The predicted salary is between 71750 - 71750 £ per year.
**Job
Ref:** 13423. **Branch:** Apex Temple Court Hotel. **Location:** Apex Temple Court Hotel, London. **Salary/Benefits:** Competitive Pay plus excellent company benefits and perks.. **Contract type:** Permanent. **Hours:** Full Time. **Shift pattern:** 5 out of 7. **Hours per week:** 40. **Posted date:** 05/08/2026. **Closing date:** 16/09/2026. . **Why join Apex Hotels?**
Why join Apex Hotels?
You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Cluster Maintenance Manager for Apex Temple Court and Apex City of London Hotel.
From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected.
We love individuality – it's what brings the spark, the curiosity, and the human touch to every interaction.. .
Role Overview
Our Cluster Maintenance Manager will always be motivated and highly engaged to provide personalised 'world class' customer care and service to all guests, team members, clients and directors, in line with our brand standards and procedures – ensuring every guest request is completed promptly and decisively, and aspiring to make the impossible, possible.. .
As part of the senior leadership team, you will be responsible for leading a multi-disciplined maintenance team in the delivery of the short and long-term planning and management of the engineering operations for the cluster properties, across both the front and back of house.
You will ensure an efficient and economic running of the engineering disciplines, supplying services as required to the entire operation and maintaining equipment, building and utility services in optimum condition.. .
This role will include operational cluster shift coverage across a seven-day senior duty management rota and working between properties on a rotational basis.. .
- Main Responsibilities
- Lead the planning, scheduling and delivery of all preventative and reactive maintenance programmes across accommodation, public areas, and mechanical and electrical plant systems.
- Develop and deliver annual OPEX, CAPEX, repair and refurbishment plans, on time and within budget.
- Proactively control maintenance consumable costs against departmental budgets and revenue performance.
- Drive product quality standards and property upkeep through regular strategy meetings, performance reviews and continuous improvement.
- Oversee the implementation and ongoing use of the Engineering Management System (LOGIT / CAFM Explorer) to support efficiency and compliance.
- Achieve monthly Net Promoter and Guest Review Index targets, maintaining exceptional standards of presentation and attention to detail.
- Lead health, safety, compliance and building security activity, ensuring all statutory requirements, audits and inspections are met.
- Produce clear cost-benefit analyses and business cases to support capital investment decisions.
- Coach, train and develop the engineering team to maximise productivity and service quality.
- Collaborate with hotel leadership and external stakeholders to deliver strategic objectives, support community initiatives, and promote apprenticeship and talent development.
About You
As Cluster Maintenance Manager, you will show initiative, be able to prioritise your workload, and have an organised and methodical approach to your work.
You will have an excellent understanding of Health and Safety in the workplace, plus a good understanding of legal compliance and record keeping.
This role is based across our London Cluster, and you will support other Lead Engineers within the wider cluster.. .
We love to welcome people with different experiences and from different places into our Apex family.
We want to ensure you get the best experience from the role as you begin your journey with us.
To excel within this role, you will have:.
- Clear and influencing communicator with the ability to interact across all levels.
- Ability to adapt and drive a continuous growth and transformational mindset.
- Strong organisation skills with the ability to multitask.
- Thorough knowledge of all types of mechanical equipment such as chillers, boilers, water softeners, refrigeration and HVAC equipment.
- A cost-efficient and profit-driven approach.
- The ability to identify and manage the best resources to achieve targets.
- The ability to translate strategies into practical plans.
- Confidence deploying time-in-motion exercises to ensure optimum cost engineering.
- A track record of building and developing a guest-centric team culture.
- A strong understanding of related H&S building and engineering requirements.
- A coaching, supporting and challenging approach to deliver operational targets.
- The ability to create an open environment.
Benefits
You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits, which includes:.
- 35 days holiday.
- Access to an external Employee Assistance Programme.
- In-house company interactive employee communication app.
- Entry to our state-of-the-art gym and pools.
- Healthy meals to enjoy while you're working.
- Training and development from day one.
- £200 referral bonus when your friends or family join the team.
And once you smash your probation, you'll also receive:.
- Contributions to a pension scheme.
- Involvement in our employee recognition schemes.
- 50% discount in our restaurants.
- Annual anniversary complimentary guest experience – overnight stay and dinner for two.
- Cycle to Work Scheme.
- Discounted room rates.
- Spa discount.
- Life Assurance Cover.
Come and join our team, guided by our values of trust, friendliness, teamwork, and passion – the good stuff that makes hospitality feel effortless.
Here, you'll shine in your own way, creating joyful moments that lift the everyday.. .
This role is not eligible for sponsorship under the Skilled Worker visa route.
However, candidates who were granted Skilled Worker status prior to 22 July 2025 who have had continuous permission may still qualify for sponsorship.. .
About Apex Temple Court Hotel
Apex Temple Court Hotel is just seconds from Fleet Street.
This hotel is perfect for visiting Theatreland, Covent Garden or London's business districts in the square mile.. .
Tucked away in an intimate, contemporary space just beyond the reception of Apex Temple Court Hotel, Chambers Restaurant is perfect for any occasion.
Chambers' menu is focused yet diverse: Canape options set the table for traditional mains with a modern twist, as the culinary team covers the spectrum of European cuisine.
Chambers' unique settings include an artful main dining room with innovative lighting schemes and a charming outdoor dining space in the hotel's courtyard, surrounded by historic Temple Court buildings.
Experience
Required
Employment
Full-time
Salary
#J-18808-Ljbffr
Cluster Maintenance Manager in London employer: Apex Hotel
Apex Hotels is an exceptional employer that prioritises a warm and welcoming work environment, fostering a culture of Trust, Passion, Friendliness, and Teamwork. As a Housekeeping Supervisor in London, you will enjoy competitive pay, extensive benefits including 29 days holiday, training from day one, and opportunities for personal growth while being part of a dedicated team that values your unique personality and contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Cluster Maintenance Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Apex Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Apex Hotel
Don't be shy about reaching out to Apex Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cluster Maintenance Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Apex Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Apex Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
