At a Glance
- Tasks: Support the Head Housekeeper in maintaining high cleanliness standards and leading the housekeeping team.
- Company: Join the welcoming Apex Hotels family in a vibrant London location.
- Benefits: Enjoy competitive pay, 29 days holiday, gym access, and employee discounts.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real impact on guest experiences while developing your leadership skills.
- Qualifications: Previous supervisory experience in housekeeping and a customer-focused attitude.
The predicted salary is between 38054 - 38054 £ per year.
Job Ref: 13426
Branch: Apex Temple Court Hotel - London
Location: Apex Temple Court Hotel, London
Salary/Benefits: Competitive salary plus excellent company benefits & perks
Contract type: Permanent
Hours: Full Time
Shift pattern: 8 - 4.30PM
Hours per week: 40
Posted date: 06/08/2026
Closing date: 17/09/2026
Why Join Apex Hotels? You’ll be welcomed into Apex Hotels with genuine warmth as you join us as an Assistant Head Housekeeper in London Temple Court. From your very first day, you’ll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction.
Role Overview: As Assistant Head Housekeeper you will support the Head Housekeeper and Housekeeping Team to deliver amazing brand standards and immaculate guest facilities. You will have the drive and determination to really succeed and make a difference. With proven leadership and people management skills, you will have a passion for delivering very high standards of cleanliness. Additionally, excellent communication and attention to detail will be required. You will embrace every opportunity to create extra special moments for our guests to provide a personal experience our guests will want to share.
Main Responsibilities:
- Ensuring that the team maintains the highest standards of cleanliness within guest bedroom and bathroom facilities and within public areas.
- You will guide the team to ensure that company brand standards of quality and cleanliness are maintained at all times.
- Respond to audits that are completed by the company to ensure continual improvement is achieved.
- Assist the manager in controlling the housekeeping budget, in relation to occupancy, departmental expenses and staff rotas.
- Ensuring the linen room is operated effectively.
- Managing the department in the absence of the Head Housekeeper.
About you: We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role you begin your journey with us in. To excel within this role, you will have:
- Ability to demonstrate a customer focused attitude and have a flexible approach towards your duties and responsibilities.
- You have the initiative to work alone whilst also having the ability to contribute to your team.
- Previous experience of working in a Housekeeping department at a supervisory level; preferably within a 4 or 5 star operation.
You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday.
- Training and development from day one.
- Employee events and celebrations.
- Inhouse company interactive employee communication APP.
- Entry to our state-of-the-art gym and pools.
- Healthy meals to enjoy while you're working.
- Access to an external Employee Assistance Programme.
- Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date.
- £200 referral bonus when your friends or family join the team.
Following your first successful 3 months, you’ll also receive:
- Access to our discounts and wellbeing platform 'Treat Yourself Here', unlocking savings and experiences for you and your family.
- Involvement in our employee recognition schemes.
- Long service recognition.
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two.
- 50% discount in our restaurants.
- Cycle to Work Scheme.
- Discounted room rates for employees, friends, and family.
- Spa treatments and product discounts.
- Life Assurance cover.
Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.
About Apex Temple Court Hotel: Apex Temple Court Hotel is just seconds from Fleet Street. This hotel is perfect for visiting Theatreland, Covent Garden or London's business districts in the square mile. Tucked away in an intimate, contemporary space just beyond the reception of Apex Temple Court Hotel, Chambers Restaurant is perfect for any occasion. Chambers' menu is focused yet diverse: Canape options set the table for traditional mains with a modern twist, as the culinary team covers the spectrum of European cuisine. Chambers' unique settings include an artful main dining room with innovative lighting schemes and a charming outdoor dining space in the hotel's courtyard, surrounded by historic Temple Court buildings.
Experience Required: Employment Full-time Salary £38,054 yearly
Assistant Head Housekeeper employer: Apex Hotel
Apex Hotels is an exceptional employer that prioritises a warm and welcoming work environment, fostering a culture of Trust, Passion, Friendliness, and Teamwork. As a Housekeeping Supervisor in London, you will enjoy competitive pay, extensive benefits including 29 days holiday, training from day one, and opportunities for personal growth while being part of a dedicated team that values your unique personality and contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Head Housekeeper
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Apex Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Apex Hotel
Don't be shy about reaching out to Apex Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Head Housekeeper
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Apex Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Apex Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
