MICE Sales Manager

Why Join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as a MICE Sales Manager in Scotland. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will add a new dynamic to our innovative and supportive team. We believe it is our personality, style and friendliness that makes Apex Hotels.

Role Overview: We are looking for a MICE Sales Manager in Scotland to oversee the sales strategy and operations for Apex Hotels. You will be responsible for developing and implementing effective sales plans and tactics to generate new business and amplify revenue streams within the MICE segment. You will also build and maintain strong relationships with key clients and partners, ensuring high levels of customer satisfaction and loyalty.

Main Responsibilities:

• Strengthen relationships with all key MICE customers and uncover additional opportunities within those accounts to increase penetration and maximise profit, targeting F&B and corporate opportunities.
• Employ a consultative approach to drive MICE revenue growth and fortify relationships across various markets.
• Research, identify and establish new business sales contacts, develop relationships and distribution opportunities from existing MICE programs and partners.
• Liaise and work closely with the Scotland based Groups and Events Managers and their respective teams, together with the Revenue and wider Sales Team.
• Maintain an in-depth knowledge of agent and end user booker accounts, and work with the Group Director of Sales to create bespoke MICE offerings.
• Flexibility to regularly facilitate the entertainment of MICE agents/clients.
• Regular domestic and annual international travel to both key MICE trade shows, client offices and emerging business markets.
• Regular regional travel across all geographical areas of the portfolio will be required.
• Manage a team of regional MICE Sales Executives, to ensure individual and overall department goals are achieved.

About you: We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role you begin your journey with us in. To excel within this role, you will be a natural communicator with a passion for customer service and satisfaction. Your proactive demeanour, coupled with a proven track record in galvanising sales and events teams, will be instrumental in delivering innovative solutions to maximise revenue potential. As the MICE Sales Manager in Scotland, you will have:

• Multi-property experience in the specific MICE sales area.
• Experience in MICE sales management, preferably within the hotel industry.
• Strong leadership skills, with the ability to coach, mentor, and inspire a team of sales professionals.
• Excellent communication and interpersonal skills, with the ability to negotiate and influence at all levels.
• Ability to identify opportunities and challenges and develop creative solutions.
• Knowledge of hotel operations, revenue management, hospitality industry trends and best practices.
• Deadline oriented while managing resources within budgetary confines.
• Proficiency in Microsoft Suite and adeptness in leveraging spreadsheets for comprehensive data analysis and budgetary oversight.

You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:

• 30 days holiday.
• Training and development from day one.
• Employee events and celebrations.
• In-house company interactive employee communication APP.
• Entry to our state-of-the-art gym and pools.
• Access to an external Employee Assistance Programme.
• Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date.
• £200 referral bonus when your friends or family join the team.

Following your first successful 3 months, you'll also receive:

• Access to our discounts and wellbeing platform Treat Yourself Here, unlocking savings and experiences for you and your family.
• Contributions to a pension scheme.
• Involvement in our employee of the quarter and annual recognition schemes.
• Long service recognition.
• Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two.
• 50% discount in our restaurants.
• Cycle to Work Scheme.
• Discounted room rates for employees, friends, and family.
• Spa treatments and product discounts.
• Critical Illness & Life Assurance cover.

We encourage you to bring your true self to work. We'll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey.