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- Tasks: Lead and manage events and group bookings, ensuring exceptional guest experiences.
- Company: Apex Hotels is a welcoming family-oriented company that values trust, passion, and teamwork.
- Benefits: Enjoy a supportive work environment with opportunities for personal growth and development.
- Why this job: Join a vibrant team where your personality and ideas are valued, making a real impact.
- Qualifications: Looking for passionate individuals with experience in event management and strong interpersonal skills.
- Other info: This role is based in beautiful Edinburgh, perfect for those who love city life.
The predicted salary is between 28800 - 43200 £ per year.
Why Join Apex Hotels ?
You will receive a warm welcome into the Apex family on joining us as a Events and Groups Manager in Edinburgh. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will add a new dynamic to our innovative and supportive Events and Group Team. We believe it is our personality, style and friendliness that makes Apex Hotels.
Role Overview:
As an Events & Groups Manager,you will demonstrate an exceptionally strong focus and drive to deliver and exceed revenue objectives. You will be responsible for the day to day management and supervision of the regionally based Groups & Events team. You will: effectively promote all the hotels facilities and services to achieve the maximum sales revenue and client satisfaction for each event; ensure that each booking is handled efficiently from client enquiry through to arrival and departure; maintain accurate status and administration of all bookings in our property management system and communicate effectively with clients and Operations teams at each hotel ensuring the success of each event.
Main Responsibilities:
- Ensuring the team proactively sell and promote all of the Hotels and their facilities to achieve Events & Groups budgets for each hotel
- Assisting the Group Director of Sales, whilst working with the Revenue team and Hotel General Managers to agree Conference & Event budgets for each hotel
- Ensuring the department produces high quality booking detail and admin, allowing our Operations team to deliver excellence for our clients
- Working with the team to exceed department KPI and targets based upon net revenue, Conversion and Client Satisfaction
- Ensuring the required Revenue and Forecast reporting is produced on a weekly and monthly basis.
- Taking responsibility for customer satisfaction, recruitment, staff training, monitoring staff performance and increasing sales.
An opportunity has arisen to be a part of our dynamic and driven sales division, in the role of Event & Groups Manager, based in Edinburgh
About you:
You will be a true people person, dedicated to the development and growth of our people and our culture. Through your personal credibility you will naturally create, develop and sustain high trust relationships with all stakeholders. You will have a real passion for events, and you will have excellent attention to detail in order to provide consistent standards. You will be great at multi-tasking, you will be efficient at solving guest/client enquiries and all with a smile and infectious personality!
We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role you begin your journey with us in. To excel within this role, you will have:
- Previous Hotel Event and/or Group rooms manager or assistant manager related experience
- Strong leadership skills
- Track record of working to high standard/attention to detail
- Previous experience of working in a fast-paced environment
- Excellent customer service and communication skills
- Absolute attention to detail and flexibility are required in response to changing client requests
- Excellent sales techniques in order to maximise sales revenue
You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 30 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Healthy meals to enjoy while you're working.
- Access to an external Employee Assistance Programme
- Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date.
- £200 referral bonus when your friends or family join the team.
Following your first successful 3 months, youll also receive
- Access to our discounts and wellbeing platform Treat Yourself Here, unlocking savings and experiences for you and your family.
- Involvement in our employee of the quarter and annual recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Critical Illness & Life Assurance cover
We encourage you to bring your true self to work. Well provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, theres a place here for you. We have one ask – that you bring your personality, ideas, and spark. Were an innovative, thriving business and we want you to be part of our exciting journey.
If thisis you,Click Apply. We look forward to hearing from you.
INDHP
AMRT1_UKCT
Events & Groups Manager employer: Apex Head Office
Contact Detail:
Apex Head Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events & Groups Manager
✨Tip Number 1
Familiarize yourself with Apex Hotels' values of Trust, Passion, Friendliness, and Teamwork. During your interactions, whether in interviews or networking, showcase how your personal values align with theirs to demonstrate that you would be a great cultural fit.
✨Tip Number 2
Research recent events and group activities hosted by Apex Hotels. Being knowledgeable about their past events will allow you to discuss ideas and improvements during your conversations, showing your genuine interest in the role and the company.
✨Tip Number 3
Network with current or former employees of Apex Hotels on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and the expectations for the Events & Groups Manager role.
✨Tip Number 4
Prepare to discuss your previous experience in managing events and groups. Be ready to share specific examples of successful events you've organized, highlighting your ability to work collaboratively and lead a team effectively.
We think you need these skills to ace Events & Groups Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarize yourself with Apex Hotels' family values of Trust, Passion, Friendliness, and Teamwork. Reflect these values in your application to show that you align with their culture.
Highlight Relevant Experience: Emphasize your previous experience in event management and group coordination. Use specific examples that demonstrate your ability to manage events successfully and work collaboratively with teams.
Showcase Your Personality: Apex Hotels values individuality, so let your personality shine through in your application. Share your passion for hospitality and how it drives your work ethic and creativity.
Tailor Your Cover Letter: Craft a personalized cover letter that addresses why you want to join Apex Hotels specifically. Mention how your skills and experiences make you a perfect fit for the Events & Groups Manager role.
How to prepare for a job interview at Apex Head Office
✨Show Your Passion for Events
Make sure to express your enthusiasm for event planning and management. Share specific examples of past events you've organized and what made them successful. This will demonstrate your genuine interest in the role.
✨Emphasize Teamwork
Since Apex Hotels values teamwork, be prepared to discuss how you collaborate with others. Share stories that highlight your ability to work well in a team and how you contribute to a positive team environment.
✨Align with Company Values
Familiarize yourself with Apex Hotels' core values: Trust, Passion, Friendliness, and Teamwork. During the interview, relate your experiences and work ethic to these values to show that you are a good cultural fit.
✨Prepare Questions
Have thoughtful questions ready to ask the interviewer about the company culture, team dynamics, and upcoming events. This shows your interest in the position and helps you assess if it's the right fit for you.
