Business Analyst - PAXUS in Douglas

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.

Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

Pacific Fund Systems develop & market a suite of products including PAXUS, PAXUS-CONNECT and PAXUS-DataFeed, which provide complete fund accounting, share registration and fund administration functionality, integration with external fund pricing systems and a client web portal solution, along with our optional web hosting solution PAXUS-CLOUD. We are seeking a candidate to fulfil the role of Business Analyst to support our global client base and assist with the ongoing development of the core products. Reporting to the Support Manager, the key role objectives include, but are not limited to, the following:

• Provide detailed support to analyse and respond to any user queries regarding the installation, maintenance and day-to-day operation of the system.
• Provision of assistance will ultimately require a detailed knowledge of the system, as well as a sound knowledge of core fund accounting and share registration principles.
• Provide end client users with direct user training including assistance with converting fund data from legacy systems to PAXUS and assistance with the collation of user requested enhancements to the system.
• Assist and contribute to the ongoing development and testing of PAXUS software upgrades and enhancements.
• Assistance with the preparation of business requirement documents for new software development.

This is predominantly a business relationship-oriented role and is internal and external client facing so the ability to work effectively as part of a geographically dispersed team is essential. There are currently 130+ live sites with approx. 7,500 users and over US$1.5Trn in fund assets being administered.

The role would ideally suit an experienced business analyst and/or part-qualified accountant however full training will be given to a candidate demonstrating the required attributes:

• Excellent excel and mathematical skills for manipulation of large volumes of data and the ability to self-motivate, self-manage and independently organise workflows.
• Ability to solve problems under pressure, preference to work in a small office environment.
• Have a keen interest in IT and be willing to learn multiple hardware configuration and software applications used in the delivery and maintenance of PAXUS products.
• Prior knowledge of IIS web applications, DNS, SMTP & Windows administration in respect of cloud-based identity management (Active directory / Entra ID etc) would be a benefit.
• Be able to demonstrate competency in accounting and be willing to learn all aspects of fund accounting and fund administration methodologies including, fund, securities and shareholder transactions.
• Willing to work flexible hours when urgent issues arise requiring urgent resolution.

Ideally, candidates will have 1-2 years prior experience in a similar role or in a fund accounting role, experience with PAXUS and/or Microsoft SQL will benefit.