Private Equity Assistant Manager - Fund Admin

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Assistant Manager – Assistant Vice President Level 1

Department: Fund Administration

Employment Type: Full Time Permanent

Location: London

The Position:

As Assistant Manager you will be responsible in closely supporting your Team Manager in creating and maintaining a high performing team. You will be expected to build and sustain excellent client relationships and help achieve our mission of delivering excellent client service.

Job Specification:

Operations:

• Provide leadership
• Take responsibility for the quality of the team’s output
• Ensure that client service tasks are planned and executed accurately and on time
• Ensure that errors are captured and reviewed for improvement opportunity
• Proactively manage the resource plan as needed
• Ensure that sufficient resource is available to meet service delivery expectations.
• Work with Team Managers and the Senior Team to achieve all service delivery objectives whether internal or external
• Work with the Accounting Team to ensure all client accounting requirements are met satisfactorily

Development of People:

• Ensure that all staff have individual development plans, hold regular one to one meetings
• Ensure that quality of your team deliveries are at the superlative level.
• To truly foster the spirit of teamwork and client service excellence across the brief.

Client Relationship Management:

• Establish and maintain professional day to day relationships with key clients
• Maintain fluent revenue recording, invoicing and collection processes
• Maintenance of individual client revenue forecasting models
• Seek and secure follow on revenue opportunities in conjunction with the Senior Team.
• To assist with the onboarding regulatory application process in conjunction with the Onboarding team
• To successfully adopt new funds ensuring flawless set up process.

Key Result Areas:

• Meet the service levels as defined in individual client SLA’s.
• Meet the financial targets that are set annually
• Meet the billing process targets that are set
• Secure great interpersonal relationship with clients and staff alike.

Skills Required:

• Have at least 3 years working within a financial institution, preferably within P.E.
• Qualification – ACCA, ICSA, IFS, ACA, CIMA Or similar
• Ability to reflect and review your actions and motivate yourself and your team
• Think creatively and deliver pragmatic solutions
• Strong IT skills
• A confident manner and the ability to use appropriate styles of communication with your clients
• An ability to work under pressure
• General knowledge of banking/administration systems
• Possess personal qualities of integrity, good communication and discretion
• Role Model

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Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

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