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- Tasks: Lead global service delivery for Unitas products and manage client relationships.
- Company: Join Apex Group, a leading fund administration provider with a global reach.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Why this job: Be a key player in transforming the industry with your innovative ideas.
- Qualifications: 8 years in investment operations and a degree in Maths/Statistics/Accounting required.
- Other info: Dynamic role with significant influence on product design and operational processes.
The predicted salary is between 72000 - 108000 £ per year.
The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard‑working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over 13,000 employees across 112 offices worldwide.
Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry‑changing realities.
The Head of Service is responsible for global service delivery for Unitas products to external clients and those contracted by several Apex Group companies, involving intragroup service agreements. The role will be a company director of Apex Unitas Limited and of the subsidiary nominee entities. The role will accordingly be an SMF3 (Executive Director) role as defined by the FCA Senior Managers regime and will also be a Certified Management Function.
Role expertise and experience requirements:- 8 years private markets senior investment operations experience
- Holding a degree in Maths/Statistics/Accounting or a qualified accountant with minimum 5 years PQE
- Detailed knowledge of CASS 5 and 6 and application of rules to operational teams
- Experience of designing, implementing and running operational CASS processes, including but not limited to client money reconciliations, interest calculations and regulatory reporting
- Board reporting and attendance experience
- Experienced in dealing as point of escalation with clients and representing the company in new business processes with material potential clients
- Ability to have significant input into product design and to be a decision maker on whether potential new product operational processes can be assimilated into current structure
- Senior management responsibility for managing, reviewing and changing banking and sub custody relationships
- Detailed knowledge and experience of private and exchange traded assets and associated investment processes
- Experience of client and large data set migrations
- Proactive, self‑starter
The above is not an exhaustive list of day‑to‑day responsibilities.
Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
Employment Details:
- Seniority level: Executive
- Employment type: Full-time
- Job function: Management and Manufacturing
Head of Service - Unitas employer: Apex Group Ltd
Contact Detail:
Apex Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Service - Unitas
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Apex Group on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show them how your energy and passion align with their mission. We want to see that you’re not just a fit for the role, but for the team too!
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience in private markets and how it relates to the Head of Service role. We need to hear how you can turn big ideas into bold realities, so make it count!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Apex Group family.
We think you need these skills to ace Head of Service - Unitas
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences mentioned in the job description. Highlight your 8 years of private markets senior investment operations experience and any relevant qualifications to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Head of Service role at Unitas. Share your passion for service delivery and how you can contribute to our growth journey.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use quantifiable results to demonstrate how you've made an impact in previous roles, especially in areas like operational CASS processes and client relationships.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Apex Group!
How to prepare for a job interview at Apex Group Ltd
✨Know Your Numbers
As a Head of Service, you'll need to demonstrate your expertise in Maths, Statistics, or Accounting. Brush up on key metrics and financial principles relevant to the role, especially those related to CASS 5 and 6. Be ready to discuss how you've applied these in past roles.
✨Showcase Your Leadership Skills
This role involves significant management responsibilities. Prepare examples of how you've led teams, managed client relationships, and navigated complex operational challenges. Highlight your experience in board reporting and decision-making processes.
✨Understand the Company Culture
Apex Group values energy and passion. Research their growth journey and be prepared to discuss how your unique skills can contribute to their mission. Show enthusiasm for being a positive disrupter and turning bold ideas into reality.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially in high-pressure situations. Think of scenarios where you've had to escalate issues or design new operational processes. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
