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For Companies At a Glance
- Tasks: Build strong client relationships and drive revenue growth through strategic solutions.
- Company: Join Apex Group, a global leader in fund administration and middle office solutions.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Why this job: Make a real impact by shaping client strategies and enhancing satisfaction.
- Qualifications: Proven experience in client relationship management and strategic thinking.
- Other info: Be part of a diverse team with over 13,000 employees across 112 offices worldwide.
The predicted salary is between 72000 - 108000 ÂŁ per year.
Client Relationship Management – Senior Vice President
Join to apply for the Client Relationship Management – Senior Vice President role at Apex Group Ltd
The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion.
For our business, for clients, and for you
Client Relationship Management (\”CRM\”) The Role & Key Responsibilities
You will develop a deep understanding of each client’s strategy, goals and future demands, being responsible for maintaining existing client book and ensuring that the revenues of the client portfolio grow, both in volume and in profitability. You will achieve this by building strong relationships with key decision makers to maximise our existing commercial relationship across the group.
Target Outcome of the Role and the CRM Team Relationship Management
- Build excellent long‑term relationships with clients
- Respond to clients’ needs in a solution oriented manner
- Foster awareness of client satisfaction with product offering and delivery
- Collaborate across internal teams to address any required significant service improvements
Commercial Strategy
- Influence decision makers to ensure stability of existing revenue
- Identify and deliver product solutions opportunities
- Assure Apex is and remains client’s preferred partner
- Successful roll‑out of relevant campaigns to meet key group objectives
Client Relationship Managers (\”CRM\”) (VP/SVP)
- Responsible for a portfolio of clients as local/regional CRM or as part of a global client account team
- Represent Apex Group to the client for all products/segments
- Identify client needs and bring Apex client‑ready solutions
- Partner with product, operations and sales to deliver
- Primary point of relationship contact adding value to the client relationship
- Engage with senior management within Apex Management to ensure account growth
- Act as executive for major issues which will likely impact the relationship
- Prepare and plan client engagement effectively
- Collate and feedback of the client’s challenge to engage product development
Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
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Client Relationship Management - Senior Vice President employer: Apex Group Ltd
Contact Detail:
Apex Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Management - Senior Vice President
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at Apex Group. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research Apex Group thoroughly and understand their client relationship management approach. We want you to showcase how your skills align with their goals. Practice common interview questions and have your own questions ready to show your interest.
✨Tip Number 3
Follow up after your interviews! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. We recommend mentioning something specific from your conversation to make it personal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Apex Group team. Let’s get you that Senior Vice President role!
We think you need these skills to ace Client Relationship Management - Senior Vice President
Some tips for your application 🫡
Know Your Audience: Before you start writing, take a moment to understand who you're addressing. Tailor your application to reflect the values and goals of Apex Group. Show us that you get what we do and how you can contribute!
Be Clear and Concise: We love a good story, but keep it relevant! Make sure your application is straightforward and to the point. Highlight your experience in client relationship management without waffling on. We want to see your skills shine!
Show Your Passion: Let your enthusiasm for the role and the company come through in your writing. Share why you’re excited about the opportunity to work with us at Apex Group and how you can help us grow our client relationships.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Apex Group Ltd
✨Know Your Clients Inside Out
Before the interview, dive deep into understanding Apex Group's client base and their specific needs. Familiarise yourself with their strategies and goals, as this will help you demonstrate your ability to build strong relationships and respond to client demands effectively.
✨Showcase Your Relationship-Building Skills
Prepare examples from your past experiences where you've successfully built long-term relationships with clients. Highlight how you’ve influenced decision-makers and maximised commercial relationships, as this is crucial for the Senior Vice President role.
✨Be Solution-Oriented
During the interview, focus on your problem-solving skills. Be ready to discuss how you've identified client needs and delivered tailored solutions in previous roles. This will show that you can foster client satisfaction and drive revenue growth.
✨Collaborate and Communicate
Emphasise your ability to work across teams. Share instances where you've collaborated with product, operations, and sales to enhance client relationships. This will illustrate your understanding of the importance of teamwork in achieving client success at Apex Group.
