At a Glance
- Tasks: Lead operational controls and ensure readiness for business changes in Transfer Agency.
- Company: Join Apex Group, a global leader in fund administration and middle office solutions.
- Benefits: Competitive salary, career growth, and the freedom to innovate.
- Other info: Dynamic environment with opportunities to disrupt and innovate.
- Why this job: Make a real impact by driving operational excellence and transformation.
- Qualifications: Extensive Transfer Agency experience and strong risk management skills.
The predicted salary is between 45000 - 55000 £ per year.
The Transfer Agency Operational Control and Business Readiness Manager is responsible for maintaining a robust control environment across Transfer Agency operations while ensuring operational readiness for business change, client onboarding, regulatory developments, system enhancements, and strategic transformation initiatives.
The role provides independent oversight of operational processes, controls, risks, and governance, while leading readiness activities to ensure people, processes, technology, controls, and training are fully prepared for operational change.
Operational Control & Oversight
Maintain and enhance the Transfer Agency operational control framework.
Perform oversight and controls across
- Dealing
- Registration
- Transaction Monitoring
- Settlements
- Reconciliations
- Distributions
Monitor and report on Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs).
Identify operational risks, control weaknesses and process improvement opportunities.
Ensure effective implementation and tracking of corrective actions.
Support self-assessments (RCSAs).
Support Operational Resilience and Business Continuity planning activities.
Maintain operational procedures, controls documentation and governance records.
Business Readiness & Change Management
Lead operational readiness assessments for
- New client implementations
- Fund launches
- Transfers and migrations
- System upgrades
- Regulatory changes
- Strategic business initiatives
Define readiness criteria and go-live requirements.
Coordinate readiness activities across Operations, Technology, Compliance, Risk and Client teams.
Assess operational impacts and capacity requirements.
Ensure implementation of new procedures, controls and workflows.
Track dependencies, risks and readiness milestones.
Conduct go-live readiness reviews and provide recommendations to governance forums.
Risk & Governance
Produce regular operational risk and control reporting.
Present key risks, readiness updates and control metrics to senior management committees.
Maintain risk registers and action logs.
Support internal and external audits.
Ensure regulatory compliance with FCA and applicable industry regulations.
Drive a culture of risk awareness, accountability and continuous improvement.
Process Improvement
Identify opportunities to improve efficiency, scalability and risk management.
Support automation and digital transformation initiatives.
Lead process redesign and control enhancement projects.
Promote adoption of best practices across Transfer Agency operations.
Stakeholder Management
Collaborate with Operations Managers, Change Teams and Technology partners.
Act as a key liaison between operational teams and project delivery functions.
Support client due diligence and governance meetings.
Build strong relationships with internal and external stakeholders.
Qualifications
- Extensive Transfer Agency experience across multiple operational disciplines.
- Strong understanding of Transfer Agency end to end
- Experience managing operational risk and controls frameworks.
- Experience leading business readiness and implementation activities.
- Strong understanding of UK and European regulatory environments.
- Experience supporting audits and risk reviews.
- Proven project and change management experience.
- Strong analytical and problem-solving skills.
Desirable
- Experience with TA migrations and client transitions.
- Knowledge of Operational Resilience requirements.
- Experience with workflow and automation tools.
Skills & Competencies
- Operational Risk Management
- Control Framework Design
- Business Readiness Assessment
- Change & Implementation Management
- Stakeholder Engagement
- Governance & Reporting
- Root Cause Analysis
- Continuous Improvement
- Leadership & Influencing Skills
- Regulatory Awareness
- Data Analysis & MI Reporting
The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.
Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services.
With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.
Your career with us should reflect your energy and passion.
That's why, at Apex Group, we will do more than simply "empower" you. We will work to supercharge your unique skills and experience.
Take the lead and we'll give you the support you need to be at the top of your game.
And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.
For our business, for clients, and for you.
- TRANSFER AGENCY Operations controls and Business Readiness Manager,
- #J-18808-Ljbffr
Transfer Agency Operational Controls and Business Readiness Manager in Chelmsford employer: Apex Group Ltd
At Apex Group, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Located in the vibrant city of London, our hybrid working model provides flexibility while empowering you to take charge of your career growth through tailored development opportunities. Join us to be part of a global team that values your unique skills and encourages you to make a meaningful impact in the world of fund administration and middle office solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Transfer Agency Operational Controls and Business Readiness Manager in Chelmsford
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We think you need these skills to ace Transfer Agency Operational Controls and Business Readiness Manager in Chelmsford
Some tips for your application 🫡
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✨Brush Up on Financial Analysis Skills
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