At a Glance
- Tasks: Lead and organise memorable events, ensuring excellent customer experiences.
- Company: Join the Apex Hotels family, known for its warmth and teamwork.
- Benefits: Enjoy 29 days holiday, gym access, and a range of employee perks.
- Other info: Structured training programme and opportunities for personal growth.
- Why this job: Be part of a fun team creating unforgettable moments for guests.
- Qualifications: Experience in events and a passion for customer service required.
The predicted salary is between 25000 - 30000 € per year.
Why join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as a Conference and Events Supervisor in Edinburgh. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the Conference and Events Team.
You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Healthy meals to enjoy while you're working
- Access to an external Employee Assistance Programme
- Financial Wellbeing App
- £200 referral bonus when your friends or family join the team
Following your first successful 3 months, you’ll also receive:
- Access to our discounts and wellbeing platform “Treat Yourself Here”
- Involvement in our employee recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Life Assurance cover
Starting your Journey: As Conference and Events Supervisor you will have the opportunity to be actively involved in leading and influencing the day to day running of the Conference and Events within Apex Hotels. You will have the exciting role of making sure every customer has a memorable experience and leaves with special memories. No two days are the same in Conference and Events with a variety of corporate events, weddings and special occasions. You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share.
You will be an excellent organiser with a passion for providing excellent customer care. You will have the initiative and drive to build on the success of the department alongside the Manager. You will have excellent communication skills and be able to motivate your team, as well as delegate tasks.
Responsibilities include:
- Setting up meeting rooms and events areas for the guests to ensure they receive an excellent experience
- Ensuring staff provide excellent customer service during each event
- Serving food and beverages to the guests
- Delivering the highest standards in service and presentation
- Preparing tea/coffee breaks and stations with appropriate food and beverages
- Resolving any guest requests and fulfilling any special requirements during the event
- Ensuring all working areas are kept clean and tidy
- Taking responsibility for stock taking
- Assisting with the training and development of Team members
On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Conference and Events Supervisor. With this in mind, we are looking for a Conference and Events Supervisor who:
- Has previous experience in a Conference and Events role
- Ideally has evidence of supervisory training
- Can deliver excellent standards
- Uses own initiative
- Has a strong customer service attitude
- Holds a genuine desire to provide a warmer welcome to our guests
We encourage you to bring your true self to work - we recruit for attitude and train for skill. We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, there’s a place here for you.
Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested, click apply. We look forward to hearing from you!
Conference & Events Supervisor in Edinburgh employer: Apex Grassmarket Hotel
Apex Hotels is an exceptional employer that prioritises a warm and inclusive work environment, where family values of Trust, Passion, Friendliness, and Teamwork are at the core of our culture. As a Conference and Events Supervisor in Edinburgh, you will enjoy a competitive salary, extensive employee benefits including generous holiday allowance, training from day one, and opportunities for personal growth, all while creating memorable experiences for our guests in a dynamic and supportive team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Conference & Events Supervisor in Edinburgh
✨Tip Number 1
Get to know the company culture! Before your interview, check out Apex Hotels' social media and website. Understanding their values of Trust, Passion, Friendliness, and Teamwork will help you connect with the team during your chat.
✨Tip Number 2
Show off your personality! When you apply through our website, let your unique vibe shine through. Share stories that highlight your experience in events and how you’ve made guests feel special in the past.
✨Tip Number 3
Prepare for situational questions! Think about times when you’ve had to resolve guest requests or lead a team. Being ready with examples will show you’re the perfect fit for creating memorable experiences at Apex.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Conference & Events Supervisor in Edinburgh
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that spark to our team.
Tailor Your Application:Make sure to tailor your application to the Conference & Events Supervisor role. Highlight your relevant experience and skills, especially those related to customer service and event management, to show us why you're the perfect fit!
Show Your Passion:We love candidates who are passionate about providing excellent customer care. In your application, share examples of how you've gone above and beyond for guests in the past – it’ll really help us see your dedication!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining the Apex family right from the start!
How to prepare for a job interview at Apex Grassmarket Hotel
✨Know the Company Culture
Before your interview, take some time to understand Apex Hotels' family values of Trust, Passion, Friendliness, and Teamwork. Think about how your own personality aligns with these values and be ready to share examples that showcase your fit within their culture.
✨Showcase Your Organisational Skills
As a Conference and Events Supervisor, being organised is key. Prepare to discuss specific instances where you successfully managed events or projects. Highlight your ability to multitask and ensure everything runs smoothly, as this will demonstrate your readiness for the role.
✨Emphasise Customer Service Experience
Apex Hotels places a strong emphasis on excellent customer care. Be prepared to talk about your previous experiences in customer service, especially in event settings. Share stories that illustrate your commitment to creating memorable experiences for guests.
✨Ask Thoughtful Questions
At the end of your interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they celebrate employee achievements. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
