At a Glance
- Tasks: Lead incident management programs and resolve critical outages with a global ITSM team.
- Company: Apex Fintech Solutions, a leader in innovative financial technology.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Join a dynamic team focused on resilience and innovation in technology.
- Why this job: Make a real impact by improving service metrics and enhancing client experiences.
- Qualifications: Proven experience in incident management and strong leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
Apex Fintech Solutions is seeking an experienced Incident Manager to lead and shape incident management programs across our global ITSM team. You will partner with engineering, product, and client teams to triage and resolve critical outages, improve service metrics, and implement best practices for a resilient technology stack.
The role emphasizes leadership in high-pressure situations, clear communication with executives, and hands-on collaboration to reduce downtime and improve client satisfaction.
Senior Incident Manager - ITSM & Outages Leader employer: Apex Fintech Solutions UK
Apex Fintech Solutions UK is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the Senior Product Manager role. With a focus on employee growth and development, the company offers unique opportunities to lead cross-functional teams in a hybrid office environment in Northern Ireland, ensuring a balanced work-life dynamic while contributing to impactful technology solutions.
