At a Glance
- Tasks: Lead the strategy and execution of Service Level Agreement management across tech products.
- Company: Join Apex Fintech Solutions, a leader in digital wealth management.
- Benefits: Enjoy competitive salary, 28 days leave, private health insurance, and flexible working hours.
- Other info: Hybrid work model with a vibrant office culture and exciting team events.
- Why this job: Make an immediate impact in a fast-paced, innovative environment with top fintech clients.
- Qualifications: 5+ years in product management and experience in agile development required.
The predicted salary is between 70000 - 90000 £ per year.
Apex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing millions of transactions daily, to simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech solutions enables us to support clients such as Stash, Betterment, SoFi, and Webull, and more than 20 million of our clients' customers.
We are seeking an experienced Senior Product Manager (SLA Management) to own the end‑to‑end strategy, governance, and execution of Service Level Agreement (SLA) management across our technology products and platforms. You will define customer‑facing SLAs and internal Service Level Objectives (SLOs), translate them into product and architectural requirements, and lead cross‑functional teams to ensure consistent, measurable, and auditable service delivery.
Duties / Responsibilities
- Define and execute product strategy, vision, and multi‑quarter roadmap
- Generate insights and actionable recommendations aligned to business goals
- Balance day‑to‑day execution with long‑term product vision
- Collaborate with Engineering to define technical requirements, APIs, and system architecture
- Drive product launches and coordinate cross‑functional delivery
- Partner with customers and senior business leaders to identify product opportunities
- Build and maintain strong relationships across internal teams and external partners
- Facilitate effective ceremonies and maintain clear stakeholder communications
- Serve as primary point of contact for product‑related initiatives
- Define and measure success criteria and KPIs for product features
- Leverage analytics and data tools to drive continuous improvement
- Monitor product performance, adoption, and user satisfaction
- Use insights to inform product roadmap and feature prioritization
Education and/or Experience
- 5+ years of product management experience
- Demonstrated success shipping products at scale
- Experience working in agile development environment
Required Skills / Abilities
- Strong understanding of modern software development practices, APIs, and Agile methodologies
- Proficiency with product management tools such as Jira, Confluence, Figma, or Miro
- Strong analytical skills with experience using SQL, Excel, BI platforms, or similar tools
- Ability to work effectively with engineering teams on technical product decisions
- Exceptional verbal and written communication skills with ability to collaborate across technical and non‑technical teams
- Proven ability to prioritise and manage multiple initiatives in fast‑paced environments
- Strong analytical and problem‑solving skills with attention to detail
- Strategic mindset with capability to navigate ambiguity while delivering impactful solutions
- Strong decision‑making skills with ability to challenge norms when necessary
Work Environment
This job operates in a hybrid, office environment 2 days per week.
Our Rewards
We offer a robust package of employee perks and benefits, including a market‑leading salary with an annual bonus, 28 days of annual leave plus 10 Northern Ireland national holidays, a training and development budget, and a pension matched up to 7%. Our benefits also cover private health insurance for medical, dental, and optical care, and life insurance. We emphasize work‑life balance with flexible working hours, parental leave, a modern city centre office, and a hybrid work schedule that allows for greater flexibility by partially working from home. Additional perks include monthly catered lunches, unlimited drinks and snacks, hackathon events, poker tournaments, and a charitable matching gift program.
EEO Statement
Apex Fintech Solutions is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic.
Disability Statement
Apex Fintech Solutions is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities.
Senior Product Manager (SLA Management) in Belfast employer: Apex Fintech Solutions UK Ltd.
Apex Fintech Solutions is an exceptional employer that fosters a dynamic and innovative work culture, empowering employees to make a significant impact in the fintech industry. With a robust benefits package including a market-leading salary, generous leave, and a commitment to work-life balance through flexible working arrangements, AFS prioritises employee growth and development. Located in a modern city centre office, the company also offers unique perks such as catered lunches and engaging team events, making it an attractive place for those seeking meaningful and rewarding employment.
Contact Details:
Apex Fintech Solutions UK Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Manager (SLA Management) in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Knowing their mission and recent achievements will help you stand out and show you’re genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Senior Product Manager. Highlight your successes and how you can contribute to their goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Senior Product Manager (SLA Management) in Belfast
Some tips for your application 🫡
Show Your Passion for Fintech:When writing your application, let your enthusiasm for fintech shine through! We want to see how your experience aligns with our mission to innovate and simplify financial markets. Share specific examples of how you've made an impact in previous roles.
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Product Manager role. Highlight your experience with SLAs and product management tools like Jira or Confluence. We love seeing candidates who take the time to connect their skills with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for strong communication skills, so show us you can convey your ideas clearly!
Apply Through Our Website:We encourage you to submit your application directly through our website. This helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Apex Fintech Solutions UK Ltd.
✨Know Your SLAs Inside Out
As a Senior Product Manager focusing on SLA Management, it's crucial to have a deep understanding of Service Level Agreements. Be prepared to discuss how you've defined and executed SLAs in previous roles, and think about specific examples where your actions led to measurable improvements.
✨Showcase Your Cross-Functional Collaboration Skills
This role requires working closely with various teams like Engineering, Support, and Operations. Prepare anecdotes that highlight your experience in collaborating across departments, resolving conflicts, and driving projects forward. This will demonstrate your ability to navigate the complexities of product management.
✨Bring Data to the Table
With a strong emphasis on analytics, be ready to discuss how you've used data tools like SQL or Excel to inform product decisions. Share specific instances where your analytical skills led to actionable insights or improved product performance, as this will resonate well with the interviewers.
✨Prepare for Agile Discussions
Since the role involves working in an agile environment, brush up on agile methodologies and be ready to discuss how you've applied them in your past experiences. Think about how you can articulate your approach to balancing day-to-day execution with long-term product vision, as this is key for success in this position.
