Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide frontline technical support in a Virtual Desktop Infrastructure environment.
- Company: Leading fintech company in Belfast with a focus on innovation.
- Benefits: Competitive salary, robust benefits package, and hybrid work flexibility.
- Why this job: Join a dynamic team and enhance your IT skills in a thriving industry.
- Qualifications: 3+ years of IT support experience, preferably in financial services.
- Other info: Opportunity for professional growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading fintech company in Belfast seeks a Desktop Support Analyst (VDI) to provide frontline technical support in a Virtual Desktop Infrastructure environment. The role emphasizes troubleshooting VDI connectivity and user access issues while managing support tickets and providing training to new users.
Ideal candidates should have a technical background with 3+ years of IT support experience, particularly in financial services. This position is hybrid, offering flexibility to work from home alongside a competitive salary and a robust benefits package.
VDI Desktop Support Analyst — Hybrid & Flexible in Belfast employer: Apex Fintech Solutions LLC
Contact Detail:
Apex Fintech Solutions LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VDI Desktop Support Analyst — Hybrid & Flexible in Belfast
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the fintech company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your VDI knowledge. We should be ready to discuss troubleshooting techniques and share examples from our past experiences in IT support.
✨Tip Number 3
Show off our soft skills! Since this role involves training new users, we need to highlight our communication skills and ability to explain technical concepts in simple terms.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re genuinely interested in joining the team.
We think you need these skills to ace VDI Desktop Support Analyst — Hybrid & Flexible in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support, especially in VDI environments. We want to see how your skills align with the role, so don’t be shy about showcasing your technical background!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your experience in financial services makes you a perfect fit for us. Keep it engaging and personal!
Show Off Your Troubleshooting Skills: Since the role focuses on troubleshooting VDI connectivity and user access issues, make sure to include specific examples of how you've successfully resolved similar problems in the past. We love seeing real-life applications of your skills!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Apex Fintech Solutions LLC
✨Know Your VDI Inside Out
Make sure you brush up on your knowledge of Virtual Desktop Infrastructure. Be prepared to discuss common connectivity issues and troubleshooting steps you've taken in the past. This will show that you’re not just familiar with the technology, but that you can handle real-world problems.
✨Showcase Your IT Support Experience
With 3+ years in IT support, you’ve got a wealth of experience. Highlight specific examples from your previous roles, especially those related to financial services. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Demonstrate Your Training Skills
Since part of the role involves training new users, think about how you can convey your ability to teach complex concepts simply. Prepare a brief example of a time you trained someone or created documentation that helped others understand a technical process.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about their VDI environment, team dynamics, and what success looks like in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
