Operations Specialist - Banking in Belfast

Apex is seeking a highly motivated Operations Specialist to support our Banking team. This role is integral in performing various risk and regulatory functions and supports the core products for our introducing broker‑dealers. The ideal candidate will have experience in financial services, a strong understanding of regulatory environments, and the ability to apply creative solutions to operational challenges.

Key Responsibilities

• Business Partnership: Monitor critical operations exceptions across various financial activities such as asset transfers, corporate actions, account restrictions, and mutual fund trading. Ensure that these exceptions are identified and resolved efficiently.
• Customer Support: Handle a wide range of customer inquiries and requests through email and phone, providing timely and accurate information to enhance client satisfaction.
• Knowledge Expansion: Continuously acquire and update knowledge of FINRA and SEC regulations that apply to operational functions, ensuring strict compliance and operational integrity.
• Process Improvement: Actively participate in initiatives to improve procedures by reducing risks and enhancing operational efficiencies. Provide recommendations and insights that may influence the strategic direction of business operations.

Education and Experience

• Bachelor’s Degree in Finance, Economics, Business Administration, or a related field.
• Proven track record in brokerage or financial services operations is essential.

Preferred Qualifications

• Minimum of 2 years in brokerage or financial services operations.
• Proficiency in Microsoft Office, especially Excel.
• Knowledge of SQL and data organization is highly desirable.
• Familiarity with FINRA and SEC guidelines affecting brokerage operations.

Work Environment

• Analytical Skills: Ability to think critically and utilize advanced problem‑solving skills to address and resolve issues promptly.
• Communication: Excellent verbal and written communication skills, capable of dealing with complex customer issues and engaging effectively with various stakeholders.
• Independence: Self‑motivated with the ability to operate independently while also being a cooperative and constructive team player.
• Detail‑Oriented: Exceptional attention to detail and precision in executing tasks and projects.
• Adaptability: Quick learner with the ability to adapt to new challenges and regulatory changes within a dynamic environment.

Our Rewards

We offer a robust package of employee perks and benefits, including a market‑leading salary with an annual bonus, 28 days of annual leave plus 10 Northern Ireland national holidays, a training and development budget, and a pension matched up to 7%. Our benefits also cover private health insurance for medical, dental, and optical care, and life insurance. We emphasize work‑life balance with flexible working hours, parental leave, a modern city center office, and a hybrid work schedule that allows for greater flexibility by partially working from home. Additional perks include monthly catered lunches, unlimited drinks and snacks, hackathon events, poker tournaments, and a charitable matching gift program.