At a Glance
- Tasks: Lead and influence memorable events, ensuring excellent customer experiences.
- Company: Join a warm and inclusive team at Apex Hotels in Dunblane.
- Benefits: Enjoy 29 days holiday, training, gym access, and generous discounts.
- Other info: Structured learning journey with excellent career growth opportunities.
- Why this job: Create joyful moments and build lasting memories for guests every day.
- Qualifications: Experience in events, strong communication skills, and a passion for customer care.
The predicted salary is between 20250 - 24750 £ per year.
Why join Apex Hotels?
You’ll be welcomed into Apex Hotels with genuine warmth as you join us as a Conference & Events Supervisor in Dunblane.
From your very first day, you’ll be part of a team that truly cares, where people feel valued, included, and connected.
We love individuality - it’s what brings the spark, the curiosity, and the human touch to every interaction.
You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Healthy meals to enjoy while you're working
- Access to an external Employee Assistance Programme
- Financial Wellbeing App
- £200 referral bonus when your friends or family join the team.
- Following your first successful 3 months, you’ll also receive ……
- Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family
- Involvement in our employee recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Life Assurance cover.
Role Overview
As Conference and Events Supervisor you will have the opportunity to be actively involved in leading and influencing the day to day running of the the Conference and Events within Apex Hotels.
You will have the exciting role of making sure every customer has a memorable experience and leaves with special memories .
No two days are the same in Conference and Events with a variety of corporate events, wedding and special occasions.
You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share.
Main Responsibilities
- Responsible for setting up meeting rooms and events areas for the guests to ensure they receive an excellent experience.
- Ensure staff provide excellent customer service during each event.
- Serving food and beverages to the guests.
- Delivering the highest standards in service and presentation.
- Prepare tea/coffee breaks and stations with appropriate food and beverages and at the correct time as stated in Event function sheet
- Resolve any guest requests and aim to fulfil any special requirements during the event
- Being responsible for ensuring all working areas are kept clean and tidy.
- Taking responsibility for stock taking.
- Assist with the training and development of Team members
About you
You will be an excellent organiser with a passion for providing excellent customer care.
You will have the initiative and drive to build on the success of the department alongside the Manager.
You will have excellent communication skills and be able to motivate your team, as well as delegate tasks.
On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Conference and Events Supervisor.
- With this in mind, we are looking for a Conference and Events Supervisor who:
- Previous experience in a Conference and Events role
- Ideally has evidence of supervisory training
- Can deliver excellent standards
- Uses own initiative
- Has a strong customer service attitude
- Holds a genuine desire to provide a warmer welcome to our guests.
Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless.
Here, you’ll shine in your own way, creating joyful moments that lift the everyday.
Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.
If you are interested, click apply. We look forward to hearing from you!
Conference & Events Supervisor in Dunblane employer: Apex Dunblane Hydro Hotel
Apex Hotels is an exceptional employer that fosters a warm and inclusive work environment in Dunblane, where individuality is celebrated and teamwork thrives. As a Duty Manager, you will enjoy a competitive salary, extensive employee benefits including 29 days of holiday, training from day one, and access to state-of-the-art facilities, all while being part of a culture that values personal growth and recognition. Join us to develop your skills, build lasting friendships, and create memorable experiences for our guests in a supportive and dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Conference & Events Supervisor in Dunblane
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Apex Dunblane Hydro Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Apex Dunblane Hydro Hotel
Don't be shy about reaching out to Apex Dunblane Hydro Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Conference & Events Supervisor in Dunblane
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Apex Dunblane Hydro Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Apex Dunblane Hydro Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
