At a Glance
- Tasks: Welcome guests, maintain spa cleanliness, and create a relaxing atmosphere.
- Company: Join the friendly team at Apex Hotels in Dundee.
- Benefits: Enjoy 29 days holiday, gym access, and employee discounts.
- Other info: Structured training and career growth opportunities await you.
- Why this job: Make great memories for guests while developing new skills and friendships.
- Qualifications: Customer service experience and a positive attitude are preferred.
The predicted salary is between 20000 - 25000 £ per year.
Why join Apex Hotels?
You’ll be welcomed into Apex Hotels with genuine warmth as you join us as a Spa Attendant in Dundee.
From your very first day, you’ll be part of a team that truly cares, where people feel valued, included, and connected.
We love individuality - it’s what brings the spark, the curiosity, and the human touch to every interaction.
You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday
- Access to an external Employee Assistance Programme
- Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date
- Inhouse company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Healthy meals to enjoy while you're working
- Training and development from day one
- Employee events and celebrations
- £200 referral bonus when your friends or family join the team
Following your first successful 3 months, you’ll also receive...
- Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family.
- Involvement in our employee recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Life Assurance cover
Role Overview
On your first day you will begin a structured 12 week learning journey which will give you the knowledge and skills to be able to carry out your day to day tasks.
In this role you will
- Meet and greet all guests that you come into contact with in a professional and courteous manner.
Being an ambassador for the Yu Spa and setting the Spa ambience with the right first impression.
Engage with our members & learn their names & faces so that you can personalise their experience.
- Ensure the reception area, gym, pool and changing areas are kept clean and well maintained, matching company standards always with regards to cleanliness, hygiene and security.
Ensure that due diligence checks including pool monitoring are carried out in line with standard operating procedure.
- Carry out pool tests and perform operational duties in plant room as trained to ensure that all due diligence is properly carried out, and that all measures are within the accepted range.
Where not you must report to the manager.
- Manage all towelling as per the needs of the department, collect, count, restock & remove all clean & dirty linen.
- Be willing to be trained in Pool Responder training, first aid & life guard training should the role require it.
- Ensure all areas of the spa are presentable and portrayed in the best possible way at all times, creating the relaxing and tranquil atmosphere for our guests.
Low level lighting, music & aromatherapy.
- Carry out cleaning tasks in all areas as per checklist, and on a clean as you go basis where areas are not to standard, including but not limited to poolside area, back of house, changing rooms, gym, treatment rooms and entrance to spa.
This includes both male & female space.
- Complete daily checks for maintenance reporting including gym equipment, lighting, furnishing, or structure is not to Yu Spa standard.
- Be safe, work in a safe way, complying with all Fire, Hygiene and Health and Safety standards.
- Complete opening and closing procedures within the spa reception area as per the daily checklist, and in line with the expected standard.
Be a team player, support with the desk at key times.
About You
As a Spa Attendant, you will have excellent attention to detail in order to provide consistent standards.
This is a vital role in the function of the Hotel and ultimately the service provided to our guests before, during and after their stay.
You will love chatting to our guests offering help and assistance, you will be a great at multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests.
We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are.
With this in mind, we are looking for a Spa Attendant who
- Understands this is a physical and dynamic role and as such requires a lot of moving around the department, assisting, supporting & creating great memories for our guests.
- Ideally has 6 months experience of working in a customer facing role or similar
Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless.
Here, you’ll shine in your own way, creating joyful moments that lift the everyday
Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.
Spa Attendant in Dundee employer: Apex City Quay Hotel & Spa
Apex Hotels is an exceptional employer that fosters a warm and inclusive work environment in Dundee, where individuality is celebrated and teamwork thrives. As a Food & Beverage Supervisor, you will enjoy a competitive salary, extensive employee benefits including 29 days of holiday, training from day one, and access to state-of-the-art facilities, all while being part of a dedicated team that values your contributions and encourages personal growth.
Contact Details:
Apex City Quay Hotel & Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Spa Attendant in Dundee
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Apex City Quay Hotel & Spa. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Apex City Quay Hotel & Spa
Don't be shy about reaching out to Apex City Quay Hotel & Spa directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Spa Attendant in Dundee
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Apex City Quay Hotel & Spa and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Apex City Quay Hotel & Spa
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
