At a Glance
- Tasks: Join our team to learn and excel in Food & Beverage management while studying for a degree.
- Company: Apex Hotels, a family-owned collection of stylish boutique hotels.
- Benefits: Competitive pay, 29 days holiday, gym access, and employee discounts.
- Other info: Fun, friendly environment with opportunities for personal and professional growth.
- Why this job: Kickstart your hospitality career with hands-on experience and a degree in Business Management.
- Qualifications: Passion for hospitality and relevant qualifications for degree entry.
The predicted salary is between 15000 - 20000 £ per year.
This is a unique and exciting opportunity to join Apex Hotels in Dundee on our Management Apprentice Programme. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the fantastic team.
We are looking to nurture and develop the next generation of leaders within Apex Hotels. This great opportunity offers a unique route to achieving a BSc (Hons) Degree in Business Management whilst working to gain the necessary skills and leadership experience required for you to begin your successful management career within one of the UK’s leading hotel groups.
You will be based within the Food & Beverage Department, reporting directly to the Food & Beverage Manager with support from the operations manager. Following your first six months you will have the opportunity to move into other operational departments, Kitchen and Conference & Events to learn the core, key elements of the guest journey in those areas, creating the ability for you to support each department at key times.
The goal is to support you in your journey in becoming a guest focused manager who will be able to step into various Food & Beverage departments seamlessly, supporting day to day delivery. This is an opportunity to join a warm and welcoming team, where you will have fun, meet many new people, make friends, and enjoy your work. Hospitality is such a thriving industry that could take your career in endless directions!
As Management Apprentice, you will play a key role in within the team, using your passion for excellent customer care to motivate and support those around you and exceed guests’ expectations.
Responsibilities:- Attend University of Dundee 1 day per week for 4 years.
- Participating in ongoing training & development to develop personal and professional skills.
- Ensure the smooth day to day running of the operational area you are assigned in line with Apex Brand Standards.
- Anticipate guests’ needs whenever possible to exceed expectations.
- Support relevant Department Head in the smooth onboarding of our people and timely delivery of operational skills training to ensure the highest standards of guest service and satisfaction.
- Assist in developing and leading hotel specific projects in line with Business Management Curriculum.
- Assist in the preparation and presentation of reports on matters related to projects to senior management.
- Demonstrate behaviours reflective of Apex Family Values.
- You will have a passion for the hospitality industry with a desire to progress to a managerial position within the next 5 years.
- You will have the required qualifications to gain entry to the degree level course or be expected to gain these from exams currently being undertaken.
- You will demonstrate full commitment to managing the demands of full-time employment and academic study.
- You will have good communication and IT skills relevant to the role and be ambitious to develop these skills.
- You will bring your own personality to work to ensure exceptional guest service.
- You will have excellent customer care skills to deal with guest complaints in a calm and positive manner and bring to a suitable conclusion.
- You will have previous experience of setting high performance standards.
- Resident in Scotland at the start of their work programme.
- Right to work in Scotland.
- No qualification at the same level in the same subject.
You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Healthy meals to enjoy while you're working.
- Access to an external Employee Assistance Programme
- Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date.
- £200 referral bonus when your friends or family join the team.
Following your first successful 3 months, you’ll also receive:
- Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family.
- Involvement in our employee recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Life Assurance cover
Apex Hotels is a stylish and contemporary collection of family owned 4* boutique hotels based in Edinburgh, Glasgow, Dundee, London and Bath. Each hotel has its own unique character, but one thing's for certain, we pride ourselves on delivering a Warmer Welcome to all our guests, no matter which hotel they choose to stay in.
Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.
If you'd like to apply, then please click apply. We look forward to hearing from you!
Food and Beverage Management Apprenticeship in Dundee employer: Apex City Quay Hotel & Spa
Apex Hotels is an exceptional employer that prioritises the growth and development of its team members, offering a unique Management Apprentice Programme in Dundee. With a strong emphasis on family values, a supportive work culture, and opportunities for personal and professional development, employees can enjoy a fulfilling career in hospitality while achieving a BSc (Hons) Degree in Business Management. The company also provides a competitive benefits package, including generous holiday, training from day one, and access to state-of-the-art facilities, making it a fantastic place to build a rewarding career.
Contact Details:
Apex City Quay Hotel & Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Management Apprenticeship in Dundee
✨Get Involved in Local Events
Dive into the local food scene by attending food festivals, culinary competitions, or community events. These gatherings are perfect for networking with industry professionals, showcasing your passion for hospitality, and even finding potential apprenticeship opportunities!
✨Join Hospitality Forums and Groups
Get yourself on platforms like Facebook or MeetUp and join hospitality-specific groups. Sharing your enthusiasm and connecting with people already in the industry can provide inside info and even lead to apprenticeship openings you might not find elsewhere.
✨Visit Local Venues Directly
Don’t underestimate the power of a face-to-face encounter! Pop into local restaurants or cafes with your bright smile and a keen interest in learning. Many places are keen to take on apprentices, especially if you can show a genuine interest right at their doorstep.
✨Utilise School Resources
If you're currently studying, make sure you chat with your college’s career services team. They often have exclusive partnerships with local businesses and can help you find apprenticeships in hospitality, especially tailored to new entrants like us.
We think you need these skills to ace Food and Beverage Management Apprenticeship in Dundee
Some tips for your application 🫡
Show Your Passion for Hospitality:When applying for an apprenticeship in hospitality at Apex City Quay Hotel & Spa, make sure to express your genuine enthusiasm for food and service. Share any relevant personal experiences, whether it’s working at family gatherings or volunteering at local events. This showcases your commitment and love for the industry right from the start!
Highlight Customer Service Experience:Even if you haven't worked in a formal hospitality setting, include any customer service roles you’ve had. This could be anything from helping out at a café to retail positions. Emphasising skills like communication and problem-solving will help us see that you're equipped to make customers feel welcome at Apex City Quay Hotel & Spa.
Don’t Forget about Food Safety Knowledge:While you may still be learning, showing that you have a basic understanding of food hygiene and safety can set your application apart. Even mentioning food handling courses or certifications you’ve completed, or simply your willingness to learn, demonstrates readiness to jump into the apprenticeship and make the most of it!
Tailor Your CV to the Role:Keep your CV focused and concise by tailoring it specifically for this apprenticeship. Highlight skills like teamwork and adaptability, which are crucial in hospitality. We want to see potential and enthusiasm, so it’s okay if you don’t have extensive experience yet—just show us that you're eager to learn and grow with Apex City Quay Hotel & Spa!
How to prepare for a job interview at Apex City Quay Hotel & Spa
✨Know Your Menu
Before heading into your interview at Apex City Quay Hotel & Spa, brush up on your knowledge of the menu items they offer. Being able to discuss their signature dishes or even suggest a popular pairing shows your passion and readiness to dive into the culinary world!
✨Demonstrate Your Customer Service Skills
In hospitality, customer service is key. Be prepared to share examples of how you've handled challenging customers or gone the extra mile to ensure someone has a great experience, even if it's from a school project or family gatherings. They want to see your attitude!
✨Show Enthusiasm for Learning
As an apprentice, your eagerness to learn can be your biggest asset. Talk about your motivations for choosing the hospitality sector, and express your excitement to learn the ropes from experienced professionals at Apex City Quay Hotel & Spa. They’ll appreciate your fresh perspective and ambition!
✨Brush Up on Basic Food Safety
Knowledge of food hygiene and safety standards is super important in the hospitality industry. Familiarise yourself with basic food safety principles to discuss during your interview. Show that you understand why this knowledge matters, especially in a bustling environment like Apex City Quay Hotel & Spa!
