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- Tasks: Lead and organise memorable events, ensuring excellent customer service and team motivation.
- Company: Join Apex Hotels, a family-oriented company that values trust, passion, and teamwork.
- Benefits: Enjoy 29 days holiday, training, gym access, discounts, and a referral bonus.
- Why this job: Be part of a fun team, develop skills, and create unforgettable experiences for guests.
- Qualifications: Previous experience in events, strong customer service attitude, and a passion for hospitality.
- Other info: Bring your personality to work; we recruit for attitude and train for skill.
The predicted salary is between 28800 - 43200 £ per year.
Why join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as a Conference and Events Supervisor in Dundee. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the Conference and Events Team.
You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Healthy meals to enjoy while you’re working
- Access to an external Employee Assistance Programme
- Financial Wellbeing App Wagestream
- £200 referral bonus when your friends or family join the team
- Access to our discounts and wellbeing platform "Treat Yourself Here"
- Involvement in our employee of the quarter and annual recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Life Assurance cover
Starting your Journey: As Conference and Events Supervisor you will have the opportunity to be actively involved in leading and influencing the day to day running of the Conference and Events within Apex Hotels. You will have the exciting role of making sure every customer has a memorable experience and leaves with special memories. No two days are the same in Conference and Events with a variety of corporate events, weddings and special occasions. You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share.
You will be an excellent organiser with a passion for providing excellent customer care. You will have the initiative and drive to build on the success of the department alongside the Manager. You will have excellent communication skills and be able to motivate your team, as well as delegate tasks.
Responsibilities include:
- Setting up meeting rooms and events areas for the guests to ensure they receive an excellent experience
- Ensuring staff provide excellent customer service during each event
- Serving food and beverages to the guests
- Delivering the highest standards in service and presentation
- Preparing tea/coffee breaks and stations with appropriate food and beverages
- Resolving any guest requests and fulfilling any special requirements during the event
- Ensuring all working areas are kept clean and tidy
- Taking responsibility for stock taking
- Assisting with the training and development of Team members
On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Conference and Events Supervisor. With this in mind, we are looking for a Conference and Events Supervisor who:
- Has previous experience in a Conference and Events role
- Ideally has evidence of supervisory training
- Can deliver excellent standards
- Uses own initiative
- Has a strong customer service attitude
- Holds a genuine desire to provide a warmer welcome to our guests
We encourage you to bring your true self to work - we recruit for attitude and train for skill. We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey.
If you are interested, click apply. We look forward to hearing from you!
Conference & Events Supervisor employer: Apex City Quay Hotel & Spa
Contact Detail:
Apex City Quay Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Events Supervisor
✨Tip Number 1
Familiarise yourself with Apex Hotels' values of Trust, Passion, Friendliness, and Teamwork. During your interactions, whether in interviews or networking, highlight how your personal values align with theirs to show you're a great cultural fit.
✨Tip Number 2
Showcase your organisational skills by discussing specific examples from your past experiences where you successfully managed events or teams. This will demonstrate your capability to handle the dynamic nature of the Conference and Events Supervisor role.
✨Tip Number 3
Engage with current employees on platforms like LinkedIn to gain insights into the company culture and the specifics of the Conference and Events team. This can help you tailor your approach and questions during the interview process.
✨Tip Number 4
Prepare to discuss how you would create memorable experiences for guests. Think of innovative ideas or personal anecdotes that reflect your passion for customer service, as this is a key aspect of the role at Apex Hotels.
We think you need these skills to ace Conference & Events Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in conference and events management. Emphasise any supervisory roles you've held and showcase your organisational skills, customer service attitude, and ability to work as part of a team.
Craft a Personal Cover Letter: Write a cover letter that reflects your personality and passion for the role. Mention specific experiences that demonstrate your ability to create memorable guest experiences and how you align with Apex Hotels' values of Trust, Passion, Friendliness, and Teamwork.
Showcase Your Initiative: In your application, provide examples of how you've taken initiative in previous roles. This could include leading a project, improving processes, or going above and beyond to ensure customer satisfaction during events.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Apex City Quay Hotel & Spa
✨Show Your Passion for Customer Service
As a Conference and Events Supervisor, your role revolves around providing excellent customer care. Be prepared to share examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your commitment to creating memorable experiences.
✨Highlight Your Organisational Skills
The job requires excellent organisational abilities. Discuss specific instances where you successfully managed multiple events or tasks simultaneously. This will showcase your capability to handle the dynamic nature of the role.
✨Emphasise Teamwork and Leadership
Since you'll be leading a team, it's crucial to convey your leadership style. Share experiences where you've motivated a team or resolved conflicts, highlighting your ability to foster a friendly and collaborative environment.
✨Bring Your Unique Personality
Apex Hotels values individuality, so don't shy away from showing your personality during the interview. Share your ideas on how you can contribute to the team's culture and make the workplace more enjoyable for everyone.
