At a Glance
- Tasks: Assist in setting up events and providing excellent customer service to guests.
- Company: Join the welcoming team at Apex Hotels in Dundee.
- Benefits: Gain valuable experience in hospitality with a structured learning journey.
- Other info: Perfect for high school and college students looking for flexible work.
- Why this job: Show your personality while creating joyful moments for guests.
- Qualifications: Passion for food and drink, great attention to detail, and a friendly attitude.
The predicted salary is between 11.7 - 14.3 £ per hour.
Why join Apex Hotels? You’ll be welcomed into Apex Hotels with genuine warmth as you join us as a Casual Conference and Events Assistant in Dundee. From your very first day, you’ll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it’s what brings the spark, the curiosity, and the human touch to every interaction.
Role Overview: As a Conference and Events Assistant, we ask that you take pride in your work and have a willingness to learn. You will have a real passion for food and drink, and you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests prior to and during the event. We are looking for you to show your personality to our guests, to offer personable help and assistance. You will be great at multi-tasking, efficient at resolving guest enquiries with a smile.
Your other roles and responsibilities will include:
- Responsible for setting up meeting rooms and events areas for the guests to ensure they receive an excellent experience.
- Provide excellent customer service during each event.
- Serving food and beverages to the guests.
- Delivering the highest standards in service and presentation.
- Prepare tea/coffee breaks and stations with appropriate food and beverages and at the correct time as stated in Event function sheet.
- Answer and solve guest requests and aim to fulfil any special requirements during the event.
- Being responsible for ensuring all working areas are kept clean and tidy.
Starting your Journey: As a Conference and Events Assistant, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will love chatting to our guests offering help and assistance, you will be a great multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests. We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are.
On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Conference and Events Assistant. With this in mind, we are looking for a Conference and Events Assistant who:
- Can deliver excellent standards.
- Uses initiative.
- Is self-aware and able to evaluate their own work.
- Has a customer service attitude.
- Has the ability to multi-task and provides excellent attention to detail.
- Holds a genuine desire to provide a Warmer Welcome to our guests.
Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you’ll shine in your own way, creating joyful moments that lift the everyday.
Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If this is you then please click and apply, we look forward to hearing from you.
Casual Worker Conference & Events Assistant in Dundee employer: Apex City Quay Hotel & Spa- Dundee
At Apex Hotels, we pride ourselves on fostering a warm and inclusive work environment where every team member is valued and encouraged to express their individuality. As a Casual Conference and Events Assistant in Dundee, you'll benefit from a structured 12-week learning journey that equips you with essential skills while being part of a friendly team dedicated to delivering exceptional service. Join us to create memorable experiences for our guests and enjoy the unique advantages of working in a vibrant hotel setting that prioritises personal growth and teamwork.
Contact Details:
Apex City Quay Hotel & Spa- Dundee Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Worker Conference & Events Assistant in Dundee
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Apex City Quay Hotel & Spa- Dundee and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Worker Conference & Events Assistant in Dundee
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Apex City Quay Hotel & Spa- Dundee that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Apex City Quay Hotel & Spa- Dundee.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Apex City Quay Hotel & Spa- Dundee get a sense of who you are beyond your experience!
How to prepare for a job interview at Apex City Quay Hotel & Spa- Dundee
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Apex City Quay Hotel & Spa- Dundee and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
