At a Glance
- Tasks: Join our team to learn and excel in Food & Beverage management while studying for a degree.
- Company: Apex Hotels, a family-owned collection of stylish boutique hotels.
- Benefits: Competitive pay, 29 days holiday, gym access, and employee discounts.
- Other info: Enjoy a fun work environment and develop lifelong friendships.
- Why this job: Kickstart your career in hospitality with hands-on experience and a supportive team.
- Qualifications: Passion for hospitality and relevant qualifications for degree entry.
The predicted salary is between 18000 - 25000 £ per year.
This is a unique and exciting opportunity to join Apex Hotels in Dundee on our Management Apprentice Programme. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the fantastic team.
We are looking to nurture and develop the next generation of leaders within Apex Hotels. This great opportunity offers a unique route to achieving a BSc (Hons) Degree in Business Management whilst working to gain the necessary skills and leadership experience required for you to begin your successful management career within one of the UK’s leading hotel groups.
You will be based within the Food & Beverage Department, reporting directly to the Food & Beverage Manager with support from the operations manager. Following your first six months you will have the opportunity to move into other operational departments, Kitchen and Conference & Events to learn the core, key elements of the guest journey in those areas, creating the ability for you to support each department at key times.
The goal is to support you in your journey in becoming a guest focused manager who will be able to step into various Food & Beverage departments seamlessly, supporting day to day delivery. This is an opportunity to join a warm and welcoming team, where you will have fun, meet many new people, make friends, and enjoy your work. Hospitality is such a thriving industry that could take your career in endless directions!
As Management Apprentice, you will play a key role in within the team, using your passion for excellent customer care to motivate and support those around you and exceed guests expectations.
- Attend University of Dundee 1 day per week for 4 years.
- Participating in ongoing training & development to develop personal and professional skills.
- Ensure the smooth day to day running of the operational area you are assigned in line with Apex Brand Standards.
- Anticipate guests needs whenever possible to exceed expectations.
- Support relevant Department Head in the smooth onboarding of our people and timely delivery of operational skills training to ensure the highest standards of guest service and satisfaction.
- Assist in developing and leading hotel specific projects in line with Business Management Curriculum.
- Assist in the preparation and presentation of reports on matters related to projects to senior management.
- Demonstrate behaviours reflective of Apex Family Values.
Personal Characteristics and Competencies:
- You will have a passion for the hospitality industry with a desire to progress to a managerial position within the next 5 years.
- You will have the required qualifications to gain entry to the degree level course or be expected to gain these from exams currently being undertaken.
- You will demonstrate full commitment to managing the demands of full-time employment and academic study.
- You will have good communication and IT skills relevant to the role and be ambitious to develop these skills.
- You will bring your own personality to work to ensure exceptional guest service.
- You will have excellent customer care skills to deal with guest complaints in a calm and positive manner and bring to a suitable conclusion.
- You will have previous experience of setting high performance standards.
University Programme Requirements:
- Resident in Scotland at the start of their work programme.
- Right to work in Scotland.
- No qualification at the same level in the same subject.
You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Healthy meals to enjoy while you're working.
- Access to an external Employee Assistance Programme
- Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date.
- £200 referral bonus when your friends or family join the team.
- Access to our discounts and wellbeing platform Treat Yourself Here, unlocking savings and experiences for you and your family.
- Involvement in our employee recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Life Assurance cover
Apex Hotels is a stylish and contemporary collection of family owned 4* boutique hotels based in Edinburgh, Glasgow, Dundee, London and Bath. Each hotel has its own unique character, but one thing's for certain, we pride ourselves on delivering a Warmer Welcome to all our guests, no matter which hotel they choose to stay in.
Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you'd like to apply, then please click apply. We look forward to hearing from you!
Food and Beverage Management Apprenticeship in Dundee employer: Apex City Quay Hotel and Spa
Apex Hotels is an exceptional employer that prioritises the growth and development of its team members, offering a unique Management Apprentice Programme in Dundee. With a strong emphasis on family values, a supportive work culture, and opportunities for personal and professional development, employees can enjoy a fulfilling career in hospitality while achieving a BSc (Hons) Degree in Business Management. The company also provides a competitive benefits package, including generous holiday allowances, training from day one, and access to state-of-the-art facilities, making it a fantastic place to build a rewarding career.
Contact Details:
Apex City Quay Hotel and Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Management Apprenticeship in Dundee
✨Tip Number 1
Get to know the company culture! Before your interview, check out Apex Hotels' social media and website. Understanding their family values of Trust, Passion, Friendliness, and Teamwork will help you connect with the team during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your personality and experiences align with the role and the values of Apex Hotels.
✨Tip Number 3
Show your passion for hospitality! During the interview, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to excellent guest service.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to leave a lasting impression and show your enthusiasm for joining the Apex Hotels team.
We think you need these skills to ace Food and Beverage Management Apprenticeship in Dundee
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and how you connect with our family values.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples that demonstrate your customer care skills and teamwork abilities, as these are key for us at Apex Hotels.
Show Your Ambition:We’re looking for future leaders, so don’t hold back on sharing your career aspirations! Talk about your desire to grow within the hospitality industry and how this apprenticeship fits into your plans.
Apply Through Our Website:For a smooth application process, make sure to apply directly through our website. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Apex City Quay Hotel and Spa
✨Know Your Stuff
Before the interview, make sure you research Apex Hotels and their values. Understand their commitment to guest care and teamwork. This will help you align your answers with what they’re looking for.
✨Show Your Personality
Apex Hotels values individuality, so don’t be afraid to let your personality shine through. Share personal stories that reflect your passion for hospitality and how you’ve demonstrated friendliness and teamwork in past experiences.
✨Prepare for Situational Questions
Expect questions about how you would handle specific situations, especially related to customer service. Think of examples where you exceeded guest expectations or resolved complaints effectively, as this will showcase your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the apprenticeship programme or the team culture. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
