Night Manager: Front Office Lead for Stellar Guests
Night Manager: Front Office Lead for Stellar Guests

Night Manager: Front Office Lead for Stellar Guests

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the night operations and ensure stellar service for our guests.
  • Company: A top hospitality firm in the heart of Edinburgh.
  • Benefits: Competitive pay, employee discounts, and wellness programmes.
  • Why this job: Join a dynamic team and create memorable experiences for guests.
  • Qualifications: Supervisory experience in Front Office/Nights and strong multitasking skills.
  • Other info: Perfect opportunity for growth in the hospitality industry.

The predicted salary is between 30000 - 42000 £ per year.

A leading hospitality firm in Edinburgh seeks an Assistant Night Manager to oversee the property’s night operations. In this role, you will ensure excellent customer service and a safe environment for guests and staff while leading a reception team.

We are looking for someone with supervisory experience in a Front Office/Nights setting, capable of multitasking and paying attention to detail.

This position offers competitive pay and a generous benefits package, including employee discounts and wellness programs.

Night Manager: Front Office Lead for Stellar Guests employer: Apex City of Edinburgh Hotel

Join a leading hospitality firm in Edinburgh, where we prioritise employee well-being and professional growth. Our vibrant work culture fosters teamwork and excellence, offering competitive pay alongside a generous benefits package that includes employee discounts and wellness programmes. As a Night Manager, you will not only lead a dedicated reception team but also enjoy the unique opportunity to thrive in a dynamic environment that values your contributions.
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Contact Detail:

Apex City of Edinburgh Hotel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Night Manager: Front Office Lead for Stellar Guests

✨Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.

✨Tip Number 2

Show off your personality! When you get to the interview stage, let your passion for hospitality shine through. Share stories about how you've gone above and beyond for guests in previous roles – it’ll make you memorable!

✨Tip Number 3

Prepare for situational questions! Think about scenarios you might face as a Night Manager and how you'd handle them. This shows you're ready to tackle the challenges of the role head-on.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Night Manager: Front Office Lead for Stellar Guests

Customer Service
Supervisory Experience
Multitasking
Attention to Detail
Leadership Skills
Night Operations Management
Team Management
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Experience: Make sure to highlight your supervisory experience in a Front Office or Nights setting. We want to see how you've led teams and ensured excellent customer service in your previous roles.

Be Detail-Oriented: Since attention to detail is key for this role, don’t forget to mention specific examples where your keen eye made a difference. We love seeing how you’ve tackled challenges head-on!

Tailor Your Application: Take a moment to customise your application for us. Use the job description as a guide and align your skills and experiences with what we’re looking for. It shows you’re genuinely interested!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our team!

How to prepare for a job interview at Apex City of Edinburgh Hotel

✨Know the Company Inside Out

Before your interview, do some homework on the hospitality firm. Understand their values, mission, and what sets them apart in Edinburgh's competitive market. This will not only impress your interviewers but also help you tailor your answers to align with their goals.

✨Showcase Your Supervisory Skills

Since they’re looking for someone with supervisory experience, be ready to discuss specific examples from your past roles. Highlight situations where you successfully led a team, resolved conflicts, or improved customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Demonstrate Multitasking Abilities

In a night manager role, multitasking is key. Prepare to share instances where you managed multiple responsibilities simultaneously. Whether it’s handling guest inquiries while overseeing staff or managing emergencies, showing that you can juggle tasks effectively will set you apart.

✨Emphasise Attention to Detail

Attention to detail is crucial in hospitality. Be prepared to discuss how you ensure high standards in service and safety. You might want to mention any systems or processes you’ve implemented in previous roles that helped maintain these standards, as this will resonate well with the interviewers.

Night Manager: Front Office Lead for Stellar Guests
Apex City of Edinburgh Hotel
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