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- Tasks: Lead a dynamic housekeeping team to deliver exceptional guest experiences.
- Company: Join the welcoming Apex Hotels family in beautiful Bath.
- Benefits: Enjoy a supportive environment with opportunities for personal growth and development.
- Why this job: Make a real impact by enhancing guest satisfaction with your unique personality and ideas.
- Qualifications: Experience in housekeeping management and a passion for customer service.
- Other info: Be part of a friendly team that values trust, passion, and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
Why Join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as a Head Housekeeper in Bath. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will add a new dynamic to our innovative and supportive Housekeeping Team. We believe it is our personality, style and friendliness that makes Apex Hotels.
Role Overview: Our Head Housekeeper will always be motivated and highly engaged to provide personalised world class customer care and service to all guests, internal team members & clients, and directors in line with Our Brand Standards and Procedures. Ensuring every Guest request is completed promptly and decisively, aspiring to make the impossible, possible!
At Apex Hotels, our Housekeeping Team all play a part in thoughtfully delivering the uplifting and the unexpected, to elevate every Guests Experience. We strive to ensure that we inspire our guests to celebrate the joy of everyday connection.
As part of the senior leadership team, this highly visible role will be responsible for overseeing the development and delivery of our continuously evolving housekeeping brand standards. Working closely with the Hotel Manager & Operations.
Head Housekeeper employer: Apex City of Bath Hotel
Contact Detail:
Apex City of Bath Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Apex Hotels on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Show off your personality! When you get the chance to interview, let your passion for hospitality shine through. Share stories that highlight your teamwork and how you’ve gone above and beyond for guests in the past.
✨Tip Number 3
Research is key! Familiarise yourself with Apex Hotels' values and brand standards. Tailor your responses in interviews to show how your experience aligns with their commitment to trust, passion, and friendliness.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Apex family.
We think you need these skills to ace Head Housekeeper
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share your passion for hospitality and how it aligns with our family values at Apex Hotels.
Tailor Your Application: Make sure to customise your application for the Head Housekeeper role. Highlight your relevant experience and how it connects to our commitment to world-class customer care. This shows us that you understand what we're all about!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your skills and experiences. Remember, we’re looking for someone who can communicate effectively with our team and guests!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re keen on joining the Apex family!
How to prepare for a job interview at Apex City of Bath Hotel
✨Show Your Passion for Hospitality
Make sure to express your genuine passion for providing excellent customer service. Share specific examples of how you've gone above and beyond for guests in previous roles, as this aligns perfectly with Apex Hotels' values of Trust and Friendliness.
✨Demonstrate Teamwork Skills
Since teamwork is crucial in the Housekeeping Team, be ready to discuss how you collaborate with others. Prepare anecdotes that highlight your ability to work well with colleagues and contribute positively to a team environment.
✨Know the Brand Standards
Familiarise yourself with Apex Hotels' brand standards and procedures. During the interview, reference these standards and explain how you would uphold them in your role as Head Housekeeper, showcasing your commitment to quality and consistency.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about situations where you had to make quick decisions or handle guest complaints effectively, and be prepared to share how you turned challenges into positive outcomes.
