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- Tasks: Join our team as a Food & Beverage Assistant, serving guests and creating memorable experiences.
- Company: Apex Hotels values trust, passion, friendliness, and teamwork in a welcoming environment.
- Benefits: Enjoy 29 days holiday, gym access, employee discounts, and a competitive pay rate.
- Other info: Structured training provided, with opportunities for recognition and career growth.
- Why this job: Be part of a fun, friendly team while developing skills and making new friends.
- Qualifications: No specific experience needed; just bring your personality and a willingness to learn!
Why join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as a Food and Beverage Assistant in Bath. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the Food and Beverage Team as we believe it is our personality, style and friendliness that makes Apex Hotels.
You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- In-house company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Healthy meals to enjoy while you’re working
- Access to an external Employee Assistance Programme
- Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date
- £200 referral bonus when your friends or family join the team
- Contributions to a pension plan
- Access to our discounts and wellbeing platform Treat Yourself Here, unlocking savings and experiences for you and your family
- Involvement in our employee of the quarter and annual recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Life Assurance cover
Starting your Journey: As a Food and Beverage Assistant, we ask that you take pride in your work and have a willingness to learn. You will have a real passion for food and drink, and you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests that enhances their stay. You will enjoy chatting to our guests, offering help and assistance, you will be great at multi-tasking, you will be efficient at solving guest enquiries with a smile and your infectious personality!
Joining the dedicated Food and Beverage department, you will:
- Be involved in a varied role, working across bar, restaurant, conference and room service facilities
- Greet our guests when they arrive with a friendly hello and your infectious smile
- Create great customer service and a friendly, welcoming environment in order to promote guest loyalty
- Gain knowledge of our menus offerings and food and alcohol standards
- Receive 'on the job' and distinct Food and beverage training
- Begin a structured 12 week learning journey, giving you the skills, knowledge and confidence to be a great Food and Beverage Assistant
With this in mind, we are looking for a Food and Beverage Assistant who:
- Can deliver excellent standards
- Uses initiative
- Has a customer service attitude
- Has the ability to multi-task and organise a variable work load
- Provides excellent attention to detail
- Holds a genuine desire to provide a Warmer Welcome to our guests
We encourage you to bring your true self to work - we recruit for attitude and train for skill. We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey. If you are interested, click apply. We look forward to hearing from you!
Food & Beverage Assistant employer: Apex City of Bath Hotel
Contact Detail:
Apex City of Bath Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Familiarise yourself with Apex Hotels' values of Trust, Passion, Friendliness, and Teamwork. When you engage with the team during your interview or any interactions, reflect these values in your conversation to show that you're a great cultural fit.
✨Tip Number 2
Demonstrate your passion for food and drink by discussing your favourite dishes or experiences in hospitality. This will help you connect with the interviewers and show that you genuinely care about the role.
✨Tip Number 3
Prepare to showcase your customer service skills by thinking of examples where you've gone above and beyond for a guest or customer. This will highlight your ability to create a welcoming environment, which is crucial for this position.
✨Tip Number 4
Be ready to discuss how you handle multi-tasking and organisation in a busy environment. Share specific instances where you've successfully managed multiple tasks, as this will demonstrate your efficiency and ability to thrive under pressure.
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Apex Hotels is looking for in a Food and Beverage Assistant. Highlight your passion for food and drink, customer service skills, and ability to multi-task.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the job requirements. Emphasise any previous roles in hospitality or customer service, and showcase your attention to detail.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Apex Hotels and how you embody their values of Trust, Passion, Friendliness, and Teamwork.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key traits for the role.
How to prepare for a job interview at Apex City of Bath Hotel
✨Show Your Personality
Apex Hotels values individuality, so don’t be afraid to let your personality shine through during the interview. Share your unique experiences and how they relate to the role of a Food & Beverage Assistant.
✨Demonstrate Customer Service Skills
Since this role is all about providing a warm welcome and excellent service, prepare examples of how you've successfully handled customer interactions in the past. Highlight your ability to solve problems with a smile.
✨Know the Menu
Familiarise yourself with the types of food and beverages offered at Apex Hotels. Being knowledgeable about the menu will show your enthusiasm for the role and your commitment to providing great service.
✨Emphasise Teamwork
Apex Hotels places a strong emphasis on teamwork. Be ready to discuss your experiences working in a team environment and how you contribute to creating a friendly and collaborative atmosphere.