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- Tasks: Engage with suppliers to gather account statements and build strong relationships.
- Company: Join apexanalytix, a leading innovator in procure-to-pay solutions.
- Benefits: Enjoy competitive benefits, remote work, and growth opportunities.
- Why this job: Make an impact by enhancing supplier relations in a dynamic environment.
- Qualifications: Fluent in German and English, with customer service experience.
- Other info: Remote role with a focus on personal and professional development.
The predicted salary is between 36000 - 60000 £ per year.
About Us: At apexanalytix, we’re lifelong innovators! Since our founding nearly four decades ago, we’ve been consistently growing, profitable, and delivering the best procure-to-pay solutions to the world. We’re the perfect balance of established company and start-up. You will find a unique home here.
The Supplier Relations Specialist is responsible for calling to obtain accounts receivable statements from our client’s suppliers that reflect up-to-date account transactions. The Supplier Relations Specialist plays a vital role in communication and relationship building with our client’s suppliers, capturing outstanding transactions not yet processed by our client. Location is remote within the United Kingdom; German fluency (written and verbal) is required for this role.
The Work:
- Calling suppliers to obtain accounts receivable statements.
- Successfully contacting assigned suppliers using Auto-dialer technology.
- Inbound/outbound phone calls and emails with each supplier.
- Validate existing supplier contacts inside databases and source new supplier contacts during phone calls to enlarge supplier database.
- Locate new phone numbers and emails to reach suppliers having incomplete contact information.
- Deliver all received supplier responses in a timely manner to Account Review Team.
- Utilization of UiPath bot application to send on-demand emails.
- Consistent and timely follow-up with suppliers until a statement is received.
- Completion of assigned projects ahead of established deadlines.
- Timely re-contact of suppliers for an updated statement.
- Documentation of supplier communication in database for real-time updates.
- Achieving weekly and monthly individual targets assigned.
The Must-Haves:
- German language fluency is required; both written and verbal.
- Two years of customer service, accounting/business related experience.
- Experience contacting suppliers/customers by email and phone.
- An associate’s degree in accounting, business administration, or equivalent; bachelor’s degree is preferred.
- Adept at prioritizing duties in a fast-paced environment.
- Strong attention to detail.
- Excellent teaming skills with the ability to work productively in a team setting.
- Outstanding verbal and written communication skills for communicating with internal and external customers.
- Proficiency in the use of Internet and MS Office (Excel, Word, Outlook) software applications.
At apexanalytix, we know that our associates are the reason behind our successes. We truly value you as an associate and part of our professional family. Our goal is to offer the very best benefits possible to you and your loved ones.
Supplier Relations Specialist - Bilingual German & English employer: APEX Analytix®
Contact Detail:
APEX Analytix® Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supplier Relations Specialist - Bilingual German & English
✨Tip Number 1
Get to know the company inside out! Research apexanalytix and understand their values, products, and clients. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills in both German and English. Since this role requires bilingual fluency, make sure you're comfortable switching between languages during calls. Role-play with a friend or use language apps to sharpen your skills.
✨Tip Number 3
Be proactive! When reaching out to suppliers, don’t just wait for responses. Follow up consistently and keep track of your communications. This shows your reliability and commitment to getting the job done.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Supplier Relations Specialist - Bilingual German & English
Some tips for your application 🫡
Show Off Your Language Skills: Since this role requires fluency in both German and English, make sure to highlight your language skills right at the start. Use clear examples of how you've used these languages in previous roles to communicate effectively.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Supplier Relations Specialist role. Mention your experience with supplier communication and any relevant software you’ve used.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points for your achievements and responsibilities to make it easy for us to see your qualifications at a glance. We love a well-organised application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at APEX Analytix®
✨Brush Up on Your German
Since fluency in German is a must for this role, make sure to practice your language skills before the interview. Try to engage in conversations or even rehearse common phrases related to supplier relations to show off your bilingual abilities.
✨Know the Company Inside Out
Do your homework on apexanalytix! Familiarise yourself with their procure-to-pay solutions and understand their client base. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the company.
✨Prepare for Role-Specific Scenarios
Think about how you would handle specific situations that may arise in the Supplier Relations Specialist role. Prepare examples from your past experience where you successfully managed supplier communications or resolved conflicts, as these will likely come up during the interview.
✨Showcase Your Time Management Skills
This role requires excellent time management and the ability to work independently. Be ready to discuss how you prioritise tasks and meet deadlines, especially in a fast-paced environment. Share specific examples of how you've successfully managed your time in previous roles.
