Van Driver

Transport and distribution area of the business is critical. The main base is Portbury near Bristol, with out‑base depots in Stanmore, Gillingham, South Kirkby, St Helens and Motherwell in Scotland.

Who we are

apetito is the UK’s leading food supplier to the health and social care sectors, serving more than 1,300 care homes, health care and education settings.

Our meals are expertly crafted by our dieticians and chefs, then frozen to lock in the goodness.

Wiltshire Farm Foods, our sister company, is the UK’s largest ready‑meal supplier, cooking and delivering over 330 different frozen ready meals across the UK.

Responsibilities

• Undertake pre‑shift inspection of vehicle.
• Maintain full compliance with drivers’ hours and road traffic regulations.
• Drive in a damage‑free, economical style.
• Make deliveries in a timely manner and phone the transport office with any delivery discrepancies or delays.
• Deliver goods to the customer’s “point of need”.
• Provide excellent customer service and resolve conflicts where necessary.
• Act as an ambassador for the company.
• Report any customer service issues to the transport office or customer service department while delivering.
• Perform minor vehicle service activities such as cleaning, refueling and minor repairs.
• Maintain a clean vehicle internally and externally.
• Deliver and collect vehicles as required to rental suppliers, including any due inspections.
• Inspect hire vehicles pre‑ and post‑rental.
• Actively participate in the daily debrief process, working with your supervisor to identify safety, service and operational improvements.

About you

• Enjoys interacting with customers and finds ways to deliver great service.
• Demonstrates excellent communication skills at all levels with customers and colleagues.
• Can juggle the demands of a busy schedule, traffic conditions and other road users with safety, customer service and time/efficiency targets.
• Has a positive, can‑do attitude.
• Stays calm under pressure.
• Maintains a high standard of personal presentation to uphold the company brand, including uniform and vehicle cleanliness.
• Is flexible and responsive to business needs (e.g., completing a different route or starting at a different time).
• Manages the demands of delivering and unloading goods quickly and efficiently.
• Is prepared to drive in different weather conditions.
• Lives within a reasonable travelling distance to the depot.
• Shows great flexibility as the work is varied and may require covering other drivers at any depot.

Company Benefits

• Competitive salary – accredited Living Wage employer
• 33 days holiday per year, including bank holidays (considered a normal working day)
• Option to purchase up to 5 additional days holiday per year
• Discretionary annual bonus scheme
• Pension scheme – employer matched contributions up to 4%
• Life assurance scheme worth at least 1× annual salary
• Free snacks and beverages on site
• Free parking
• Free turkey or voucher at Christmas
• Access to employee benefits including Perkbox with salary sacrifice options and retail discounts

Our Values

As a family‑owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of.

We develop a range of products designed to enhance health and well‑being for all our customers.

We are driven by a passion for service and dedicated to feeding some of the UK’s most vulnerable people.

We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040.

Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer. Learn more about apetito’s commitment to a more sustainable future.

We embrace inclusion, empowering individuals from diverse backgrounds.

Our commitment to making a real difference extends to customers, communities and staff, and we’re on a mission to build an inclusive workplace where everyone reaches their full potential.

This role is not eligible for sponsorship under the skilled worker route as it does not meet the minimum requirements set out under the UK Immigration Rules.