Manufacturing Supervisor in Trowbridge

The Meals Supervisor role is an important addition to the Meals Department which is being introduced due to our expanded production volumes. The Supervisor is responsible for overseeing several production lines; ensuring these lines are performing efficiently to produce the high volume and quality of product needed. You will involve work with the Line Leaders to understand performance of their lines and troubleshoot any issues - mechanical, material, or staff, then working with and supporting them to resolve these.

Main purpose of the job: To ensure that the department runs to its maximum efficiency with right first time quality productivity. You will assist in achieving this objective by managing 4 lines to ensure they perform to the best of their ability.

Responsibilities:

• Operations & Performance: Deliver Right First Time production to agreed quality, cost and plan targets. Drive efficiency, productivity and material control across your lines. Identify and resolve issues to achieve 100% plan attainment.
• Quality, Food Safety & Hygiene: Ensure accurate completion of quality and production documentation. Focus on reducing complaints through a strong right‑first‑time culture. Support BRC compliance and maintain AA standards. Champion high hygiene and food safety standards across the team.
• Health, Safety & Environment: Ensure full compliance with Health & Safety policies. Create and follow SOPs to support safe working practices. Report near misses and take part in behavioural safety audits. Minimise waste and promote environmental best practice.
• People Leadership: Lead, motivate and develop a high‑performing team. Conduct regular one‑to‑ones, return‑to‑work meetings and training plans. Plan labour effectively and ensure adherence to rules and procedures. Demonstrate great teamwork. Actively encourage feedback from team with open and honest discussions.
• Communication & Improvement: Promote continuous improvement. Reflect and review performance daily with the team. Work collaboratively with other departments to resolve issues. Support NPD trials, projects and departmental improvement initiatives.

Qualifications/Personal Qualities:

• Essential: Experience in a supervisory role in a factory setting. Have a Can-Do attitude, be approachable and easy to get along with, feel comfortable leading and supporting people. A passion for food, customer service, and delivering quality products to our customers. Motivated and willing to learn. Able to make quick, reasoned decisions. Pro‑active communicator. Confidence with computers – training will be provided in specific software such as SAP and Microsoft Excel, but a basic familiarity is necessary. Numerical skills, calculating line performance, labour hours and weights.
• Desirable: Experience planning labour.

Company Benefits:

• Competitive salary – accredited Living Wage employer.
• 25 days holiday per year, plus bank holidays.
• Option to purchase up to 5 additional days holiday per year.
• Discretionary annual bonus scheme.
• Pension scheme - employer matched contributions up to 4%.
• Life assurance scheme worth at least 1x annual salary.
• Subsidised canteen.
• Free parking.
• Free turkey or voucher at Christmas.
• apetito perks scheme including salary sacrifice options and retail discounts.

Our Values: As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of. We develop a range of products designed to enhance health and well‑being for all our customers. We are driven by a passion for service and dedicated to feeding some of the UK’s most vulnerable people. We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040. Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer. We embrace inclusion, empowering individuals from diverse backgrounds. Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.