Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers by taking orders and building relationships through calls.
- Company: Leading supplier of ready meals in the UK with a focus on customer care.
- Benefits: Competitive salary, holiday pay, and pension contributions.
- Why this job: Make a difference in the lives of elderly clients while developing your skills.
- Qualifications: Strong customer service skills and a friendly telephone manner.
- Other info: Part-time role with flexible hours and a supportive team environment.
A leading supplier of ready meals in the UK seeks a Customer Services Advisor in Swansea. This role, working 22.5 hours weekly, involves taking customer orders and making outbound calls to offer support and build relationships, primarily with elderly clients.
The ideal candidate has strong customer service skills, a good telephone manner, and the ability to manage their time effectively.
Competitive salary and benefits included, including holiday and pension contributions.
Part-Time Customer Care Advisor — Empathetic Order Support in Swansea employer: apetito
Contact Detail:
apetito Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Customer Care Advisor — Empathetic Order Support in Swansea
✨Tip Number 1
Make sure to showcase your empathy and communication skills during the interview. We want to see how you can connect with customers, especially the elderly, so share any relevant experiences that highlight your ability to build relationships.
✨Tip Number 2
Practice your telephone manner before the interview. We know it’s crucial for this role, so try role-playing with a friend or family member to get comfortable with handling calls and addressing customer concerns.
✨Tip Number 3
Time management is key! Be prepared to discuss how you prioritise tasks and manage your time effectively. We love hearing about strategies that help you stay organised, especially when juggling multiple customer requests.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to make a difference in customer care.
We think you need these skills to ace Part-Time Customer Care Advisor — Empathetic Order Support in Swansea
Some tips for your application 🫡
Show Your Empathy: When writing your application, make sure to highlight your ability to connect with customers, especially the elderly. We want to see how you can bring warmth and understanding to your interactions.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on your relevant experience and skills that match the role.
Tailor Your Application: Make sure to customise your application for this specific role. Mention your customer service experience and how it relates to taking orders and providing support, as we’re looking for someone who can build strong relationships.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at apetito
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss how you've handled difficult situations in the past, especially with elderly clients. Think of specific examples that showcase your empathy and problem-solving abilities.
✨Practice Your Telephone Manner
Since this role involves a lot of phone interaction, practice speaking clearly and warmly. You might even want to do a mock call with a friend to get comfortable. Remember, a friendly tone can make all the difference when building relationships over the phone.
✨Time Management is Key
Prepare to discuss how you manage your time effectively. Think about times when you had to juggle multiple tasks or calls. Being able to demonstrate your organisational skills will show that you're ready for the demands of the role.
✨Show Your Passion for Helping Others
This position is all about supporting customers, so let your passion shine through. Share stories that highlight your commitment to helping others, especially in a customer service context. This will resonate well with the interviewers and show that you’re a great fit for their team.