At a Glance
- Tasks: Take orders and provide exceptional support to elderly customers.
- Company: Join apetito, a caring company based in Perth.
- Benefits: Earn £13.45 per hour with additional benefits and flexible hours.
- Other info: Work 22.5 hours a week across 3 days in a supportive environment.
- Why this job: Make a real difference in the lives of elderly customers every day.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 20000 - 20000 € per year.
apetito, located in Perth, is seeking a Customer Services Advisor to take orders and provide support to elderly customers. The role requires excellent communication skills and a commitment to customer care.
The ideal candidate will have experience in customer service, possess good written English, and be confident in using a computer.
Working hours are 22.5 hours per week across 3 days, with a salary of £13.45 per hour plus benefits.
Empathy-Driven Customer Service Advisor (22.5h/Week) in Perth employer: apetito
At apetito, we pride ourselves on being an exceptional employer, offering a supportive work culture that values empathy and dedication to customer care. Our team enjoys flexible working hours, competitive pay, and a range of benefits, all while making a meaningful impact in the lives of elderly customers in Perth. We are committed to employee growth, providing opportunities for training and development in a nurturing environment.
StudySmarter Expert Advice🤫
We think this is how you could land Empathy-Driven Customer Service Advisor (22.5h/Week) in Perth
✨Tip Number 1
Make sure to showcase your communication skills during interviews. Practice answering common customer service scenarios, and don’t forget to highlight your empathy and understanding of elderly customers' needs.
✨Tip Number 2
Research apetito and their values before your interview. Knowing their mission and how they support elderly customers will help you align your answers with what they’re looking for.
✨Tip Number 3
Don’t underestimate the power of follow-up! After your interview, send a quick thank-you email to express your appreciation for the opportunity and reiterate your enthusiasm for the role.
✨Tip Number 4
Apply through our website for a smoother process. It’s easier for us to keep track of your application, and you’ll be one step closer to landing that Customer Service Advisor role!
We think you need these skills to ace Empathy-Driven Customer Service Advisor (22.5h/Week) in Perth
Some tips for your application 🫡
Show Your Passion for Customer Care:When writing your application, let us see your enthusiasm for helping others, especially the elderly. Share any relevant experiences that highlight your commitment to customer service and how you’ve made a difference in someone’s day.
Keep It Clear and Concise:We love a well-structured application! Make sure your writing is clear and to the point. Use simple language and avoid jargon, so we can easily understand your skills and experiences without getting lost in the details.
Highlight Your Communication Skills:Since this role requires excellent communication, don’t forget to showcase your written English skills. Use proper grammar and spelling, and consider including examples of how you've effectively communicated with customers in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at apetito
✨Show Your Empathy
As a Customer Service Advisor, empathy is key. During the interview, share specific examples of how you've helped customers in the past, especially those who may have been vulnerable or elderly. This will demonstrate your understanding of their needs and your commitment to providing excellent care.
✨Brush Up on Communication Skills
Since the role requires excellent communication skills, practice articulating your thoughts clearly and concisely. You might want to do a mock interview with a friend or family member, focusing on how you can explain complex ideas simply, which is crucial when dealing with elderly customers.
✨Familiarise Yourself with Technology
Being confident in using a computer is essential for this role. Before the interview, make sure you're comfortable with common software and tools that might be used in customer service. If you know what systems the company uses, even better! Mentioning your tech-savviness can give you an edge.
✨Research the Company Culture
Understanding apetito's values and culture can help you align your answers with what they’re looking for. Check out their website and social media to get a feel for their approach to customer service and community involvement. This knowledge will allow you to tailor your responses and show that you’re genuinely interested in being part of their team.
