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- Tasks: Manage customer orders and provide top-notch service via phone and online.
- Company: Leading meal solutions provider in Penrith with a focus on customer satisfaction.
- Benefits: Earn £13.05 per hour, enjoy bonuses, holiday options, and a pension scheme.
- Why this job: Join a supportive team and make a difference in customers' dining experiences.
- Qualifications: Customer service experience and a confident telephone manner are essential.
- Other info: Part-time role with flexible hours and opportunities for growth.
The predicted salary is between 13 - 16 £ per hour.
A leading meal solutions provider in Penrith seeks a Customer Services Advisor to manage customer orders via phone and internet. This part-time role involves taking orders, making outbound calls, and ensuring customers receive exemplary service.
Candidates should have:
- Customer service experience
- A confident telephone manner
- Attention to detail
The position offers a competitive salary of £13.05 per hour, a bonus scheme, and various company benefits including holiday options and a pension scheme.
Empathetic Customer Service Advisor — Part-Time (22.5h) in Penrith employer: apetito
Contact Detail:
apetito Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Empathetic Customer Service Advisor — Part-Time (22.5h) in Penrith
✨Tip Number 1
Practice your phone skills! Since this role involves a lot of phone interaction, grab a friend and do some mock calls. This will help you feel more confident and sound professional when you’re chatting with potential employers.
✨Tip Number 2
Show off your customer service experience! When you get the chance to chat with recruiters, share specific examples of how you've gone above and beyond for customers. We want to hear those success stories!
✨Tip Number 3
Be detail-oriented in your conversations. Listen carefully to what the interviewer is asking and respond thoughtfully. This shows that you’re not just a great talker but also someone who pays attention to the little things.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Empathetic Customer Service Advisor — Part-Time (22.5h) in Penrith
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've handled customer interactions and resolved issues, so share specific examples that showcase your skills!
Be Confident and Clear: Since this role involves a lot of phone communication, it's important to convey your confident telephone manner in your written application. Use clear and concise language to demonstrate your ability to communicate effectively.
Attention to Detail is Key: As a detail-oriented position, we appreciate applications that are free from typos and errors. Take the time to proofread your application and ensure all information is accurate and well-presented.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at apetito
✨Know the Company
Before your interview, take some time to research the meal solutions provider. Understand their products, values, and what sets them apart in the industry. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you provided excellent customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your capability and fit for the role.
✨Practice Your Telephone Manner
Since this role involves a lot of phone communication, practice speaking clearly and confidently. You might even want to do a mock call with a friend to get comfortable with handling different types of customer interactions.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.