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- Tasks: Take orders and make calls to elderly customers, providing exceptional service.
- Company: Join apetito, a caring company focused on customer connection.
- Benefits: Earn £13.45 per hour plus bonuses and enjoy great company perks.
- Why this job: Make a meaningful impact by helping elderly customers feel valued and connected.
- Qualifications: Strong customer service skills and a friendly telephone manner.
The predicted salary is between 27000 - 28000 £ per year.
apetito in Crieff is looking for a Customer Services Advisor to work 22.5 hours weekly, taking orders and making outbound calls primarily to elderly customers. The ideal candidate will possess strong customer service skills, a confident telephone manner, and good attention to detail. With a competitive salary of £13.45 per hour plus bonuses and company benefits, this role emphasizes empathy and effective communication. Join the team to help improve our service and connect with customers meaningfully.
Part-Time, Elderly-Focused Customer Service Advisor employer: apetito
Contact Detail:
apetito Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time, Elderly-Focused Customer Service Advisor
✨Tip Number 1
Make sure to research apetito and their values before your interview. Knowing their mission and how they serve elderly customers will show that you’re genuinely interested in the role and can connect with their customer base.
✨Tip Number 2
Practice your telephone skills! Since this role involves making outbound calls, try role-playing with a friend or family member. Focus on being clear, friendly, and empathetic – just like you would with an elderly customer.
✨Tip Number 3
Prepare some examples of how you've provided excellent customer service in the past. Think about times when you’ve gone above and beyond to help someone, especially if it involved patience and understanding.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Part-Time, Elderly-Focused Customer Service Advisor
Some tips for your application 🫡
Show Your Empathy: When writing your application, make sure to highlight your ability to connect with elderly customers. We want to see how you can bring warmth and understanding to your communication.
Be Detail-Oriented: Pay close attention to the details in your application. We appreciate candidates who can demonstrate their meticulousness, especially when it comes to taking orders and handling customer queries.
Confident Communication: Since this role involves making outbound calls, let us know about your confident telephone manner. Share examples of how you've effectively communicated with customers in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at apetito
✨Know Your Audience
Before the interview, take some time to understand the elderly demographic that apetito serves. Familiarise yourself with common challenges they face and think about how you can address these in your role as a Customer Service Advisor.
✨Showcase Your Empathy
During the interview, highlight your ability to connect with customers on a personal level. Share examples of past experiences where you've demonstrated empathy and effective communication, especially with older clients.
✨Practice Your Telephone Skills
Since this role involves making outbound calls, practice speaking clearly and confidently over the phone. You might even want to do mock calls with a friend to get comfortable with the format and ensure your telephone manner is warm and inviting.
✨Attention to Detail is Key
Be prepared to discuss how you ensure accuracy in your work. Whether it’s taking orders or managing customer information, share specific strategies you use to maintain attention to detail, as this will be crucial in providing excellent service.