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- Tasks: Manage orders and provide exceptional service to elderly clients with empathy.
- Company: A large ready-meal supplier in York dedicated to quality care.
- Benefits: Competitive hourly wage and company benefits for part-time work.
- Why this job: Make a real difference in the lives of elderly clients while gaining valuable experience.
- Qualifications: Customer service experience and strong communication skills required.
- Other info: Flexible 15-hour work week with a supportive team environment.
The predicted salary is between 11 - 16 £ per hour.
A large ready-meal supplier in York is seeking a part-time Customer Services Advisor to manage orders and provide exceptional service to elderly clients. Working 15 hours/week, the role demands empathy and strong communication skills.
Responsibilities include:
- Taking orders
- Making courtesy calls to clients, ensuring they feel supported and valued
The ideal candidate should have customer service experience and be comfortable using a computer. This position offers a competitive hourly wage along with company benefits.
Part-Time Customer Service Advisor - Elderly Care employer: apetito
Contact Detail:
apetito Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Customer Service Advisor - Elderly Care
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the elderly care sector. A personal recommendation can really give you an edge when applying for roles like the Customer Service Advisor position.
✨Tip Number 2
Practice your communication skills! Since this role requires strong communication, try role-playing scenarios where you take orders or handle customer queries. This will help you feel more confident and prepared for any questions during interviews.
✨Tip Number 3
Show your empathy! When you get the chance to interview, share examples of how you've supported customers in the past, especially those who may have needed a bit more care. This will demonstrate that you understand the importance of making elderly clients feel valued.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're serious about the role and keen to join our team. Don't miss out on this opportunity!
We think you need these skills to ace Part-Time Customer Service Advisor - Elderly Care
Some tips for your application 🫡
Show Your Empathy: When writing your application, make sure to highlight your ability to connect with elderly clients. Share any relevant experiences that showcase your empathy and understanding, as this is key for the role.
Tailor Your Experience: Don’t just list your previous jobs; explain how your customer service experience relates to this position. We want to see how you can manage orders and provide exceptional service specifically for elderly clients.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at apetito
✨Show Your Empathy
In this role, empathy is key. Be prepared to share examples of how you've supported customers in the past, especially those who may have been vulnerable or needed extra care. This will demonstrate that you understand the importance of making elderly clients feel valued.
✨Brush Up on Communication Skills
Strong communication is crucial for a Customer Service Advisor. Practice speaking clearly and kindly, and think about how you can convey information in a way that's easy for elderly clients to understand. You might even want to role-play common scenarios with a friend to build your confidence.
✨Familiarise Yourself with Technology
Since the job requires using a computer, make sure you're comfortable with basic software and order management systems. If you know what tools the company uses, try to get familiar with them beforehand. This will show that you're proactive and ready to hit the ground running.
✨Prepare Questions to Ask
Interviews are a two-way street! Think of thoughtful questions to ask about the company culture, team dynamics, and how they support their elderly clients. This not only shows your interest but also helps you gauge if the role is the right fit for you.