At a Glance
- Tasks: Deliver frozen meals and provide exceptional customer service while working in a coldstore environment.
- Company: Join Wiltshire Farm Foods, the UK's largest ready-meal supplier, making a real difference.
- Benefits: Earn £13.45 per hour, enjoy bonuses, 33 days holiday, and a pension scheme.
- Other info: Flexible team environment with opportunities for personal development and job satisfaction.
- Why this job: Be the face of our business, bringing sunshine to customers' doors every day.
- Qualifications: Must have a full UK manual driving licence and experience in customer service.
The predicted salary is between 13 - 13 £ per hour.
£13.45 per hour + bonus + company benefits. Contract type: Permanent (Part-Time) | Closing date: 4th June 2026
This position is working 32 hours per week, any 4 in 6 days including bank holidays. Our drivers are the face of our business and their interaction with our customers is crucial to our success. In this role you will be delivering frozen Wiltshire Farm Foods meals and bringing sunshine to our customers' doors (no matter what the weather is doing). As such, you will enjoy meeting people and always be willing to go above and beyond what is expected.
Along with this, you will be working within our coldstore that runs at a chilly -20ºc. Protective clothing designed to deal with this temperature will be provided along with breaks to warm up and have a hot drink when necessary. You will need to work as part of the wider team always looking to help out the office team. We encourage movement between teams to provide flexibility, job satisfaction, personal development and knowledge of the whole business.
We’re passionate about Making a Real Difference to people’s lives with delicious and nutritious meals for everyone to enjoy.
Who we are: Wiltshire Farm Foods, part of the apetito group, is the UK’s largest ready-meal supplier, cooking and delivering over 330 different delicious frozen ready meals across the UK primarily to the elderly, their family members and healthcare professionals. We're dedicated to making a real difference to our customers' lives, by bringing sunshine to their doors through our commitment to provide good old-fashioned service. Our intense pride drives us to continuously innovate and improve, ensuring our products and service exceed our customers' needs. This is all whilst being an ethical and sustainable organisation that believes in doing the right thing.
Responsibilities
- Deliver frozen meals to our customers in a timely manner
- Picking orders within the coldstore
- Using our app to update customers deliveries
- Delivering exceptional customer service at all times
- Undertake pre-shift inspection of your van
- Drive safely, responsibly and within the law
- Clean and refuel your van as and when needed
- Contact the office with any discrepancies or delays
- Ensure customer confidentiality
- Helping the office team and picking team when required
- Reporting health and safety, stock quality and mechanical issues
- Assist the team if another member of the team is absent or on holiday
- Carry out local marketing activities such as leaflet door drops and sheltered housing visits to attract new customers
About you
Essential:
- Experience within a customer service-based role
- Full UK Manual Driving Licence
- Basic computer literacy including use of phone apps
- Evidence of work stability
- Basic secondary education
Desirable:
- Experience of multi-drop delivery role
- Experience within a care-based role
- Warehouse experience
- Health & Safety awareness
Personal Qualities
- Friendly, approachable and reliable
- Passionate about delivering excellent customer service
- Good attendance and timekeeping
You must have held a UK manual driving licence for at least 2 years. All offers of employment are subject to a Driving Assessment, Driving Licence checks and basic DBS checks. As this role involves working with elderly and vulnerable customers, it is exempt from The Rehabilitation of Offenders Act 1974 and requires a basic DBS Disclosure.
Company Benefits
- Competitive salary – accredited Living Wage employer
- 33 days holiday per year, including bank holidays (which are considered a normal working day)
- Option to purchase up to 5 additional days holiday per year
- Discretionary annual bonus scheme
- Pension scheme - employer matched contributions up to 4%
- Life assurance scheme worth at least 1x annual salary
- Free turkey or voucher at Christmas
- apetito perks scheme including salary sacrifice options and retail discounts
Our Values
As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of. We develop a range of products designed to enhance health and well-being for all our customers. We are driven by a passion for service and dedicated to feeding some of the UK’s most vulnerable people. We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040. Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer. We embrace inclusion, empowering individuals from diverse backgrounds. Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.
Part-Time Cold-Store Delivery Driver & Picker — Bonus employer: apetito
At Wiltshire Farm Foods, we pride ourselves on being an excellent employer, offering a competitive salary of £13.45 per hour plus bonuses and a range of benefits including 33 days holiday and a pension scheme. Our supportive work culture fosters personal development and flexibility, allowing employees to engage with different teams while making a meaningful impact in the lives of our customers, particularly the elderly. Join us in our mission to deliver exceptional service and nutritious meals, all while working in a family-owned business that values ethical practices and sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Cold-Store Delivery Driver & Picker — Bonus
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Wiltshire Farm Foods. Understand their values and mission, especially their commitment to making a real difference in customers' lives. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your delivery skills! Since you'll be the face of the business, think about how you can showcase your customer service skills during the interview. Maybe even role-play some scenarios with a friend to get comfortable with handling different customer interactions.
✨Tip Number 3
Dress for success! Even though this is a driving role, first impressions matter. Wear something smart-casual to your interview to show that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Part-Time Cold-Store Delivery Driver & Picker — Bonus
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share why you’re passionate about delivering excellent customer service and how you can bring a bit of sunshine to our customers' doors.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight any relevant experience you have, especially in customer service or delivery roles. We love seeing how your background aligns with what we do at Wiltshire Farm Foods!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and give it a shot!
How to prepare for a job interview at apetito
✨Know Your Stuff
Before the interview, make sure you understand the role of a Part-Time Cold-Store Delivery Driver & Picker. Familiarise yourself with the company’s mission to deliver delicious meals and how your role contributes to that. This will show your genuine interest in the position.
✨Show Off Your People Skills
Since this job involves interacting with customers, be ready to share examples of your customer service experience. Highlight times when you went above and beyond to help someone, as this aligns perfectly with the company's values of making a real difference.
✨Dress for the Job
Even though you’ll be working in a cold store, it’s important to look presentable for the interview. Wear something smart-casual that shows you take the opportunity seriously. Plus, it’s a good idea to ask about the protective clothing provided during the interview.
✨Ask Smart Questions
Prepare a few questions to ask at the end of your interview. Inquire about team dynamics or how the company supports personal development. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
