Customs & Duty Coordinator
Customs & Duty Coordinator

Customs & Duty Coordinator

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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apetito

At a Glance

  • Tasks: Support the Customs Manager in ensuring compliance with Importing & Exporting regulations.
  • Company: Join apetito, the UK's leading food supplier for health and social care sectors.
  • Benefits: Enjoy competitive salary, 33 days holiday, free meals, and a bonus scheme.
  • Other info: Hybrid working available, with opportunities for career growth and development.
  • Why this job: Shape and influence customs processes while building relationships across diverse teams.
  • Qualifications: Strong administration skills and attention to detail are essential.

The predicted salary is between 36000 - 60000 £ per year.

Overview

We are looking for a Customs & Duty Coordinator to join our Commercial Finance Team.

You will support the Customs Manager to ensure compliance with all Importing & Exporting regulations by preparing documentation, working effectively with key stakeholders, maintaining accurate schedules and ensuring appropriate checks, reconciliations and audits are completed.

You will build effective relationships across a wide range of internal teams such as Technical, Purchasing and Logistics and central Finance. In addition, the role will require working regularly with our parent company based in Rheine, Germany as well as external supply chain partners and government agencies.

This is a newly created role and we\’re looking for someone to help to shape and influence the current ways of working. There will be lots of opportunity to lead on identifying and implementing process improvements.

The role will be based at our National Distribution Centre in Portbury, Bristol but travelling to our Head Office in Trowbridge, Wiltshire will be required at least once a month.

Hybrid working, up to 2 days per week from home (subject to operational requirements.)

Competitive Salary + Bonus + Benefits

Who we are

apetito is the UK\’s leading food supplier to the health and social care sectors serving more than 1,300 care homes, health care and education settings.

Our meals are expertly crafted by our dieticians and chefs, and then frozen to lock in the goodness.

Wiltshire Farm Foods, our sister company, is the UK\’s largest ready meal supplier cooking and delivering over 330 different delicious frozen ready meals across the UK.

Responsibilities

  • Development and ongoing accurate maintenance of various Customs schedules
  • Regular contact with suppliers and customers to obtain supporting information and support attestations
  • Escalation of critical or urgent matters such as border rejections
  • Development of Standard Operating Procedures (SOP\’s)
  • Develop and provide understanding of new requirements as and when applicable
  • Manage the classification of goods in adherence to all customs laws and regulations
  • Notification of necessary specification amendments to Product Development team and Supplier Technical Manager
  • Arrange and communicate vet visits at respective apetito sites
  • Supporting the Customs Manager with any ad-hoc requests

About you

Essential:

  • Strong administration skills
  • Previous experience in an office administration role
  • High attention to detail
  • Methodical approach to work
  • Able to work effectively with internal and external stakeholders
  • Ability to work to tight timescales
  • Ability to organise and prioritise workload
  • Accurate record keeping

Desirable:

  • Experience in a customs/duty compliance role
  • Experience in FMCG business

Company Benefits

  • Competitive salary – accredited Living Wage employer
  • 33 days holiday per year, including bank holidays (which are considered a normal working day)
  • Option to purchase up to 5 additional days holiday per year
  • Discretionary annual bonus scheme
  • Pension scheme – employer matched contributions up to 4%
  • Life assurance scheme worth at least 1x annual salary
  • Free meals, snacks and beverages on site
  • Free parking
  • Free turkey or voucher at Christmas
  • apetito perks scheme including salary sacrifice options and retail discounts

Our Values

As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of.

We develop a range of products designed to enhance health and well-being for all our customers.

We are driven by a passion for service and dedicated to feeding some of the UK\’s most vulnerable people.

We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040.

Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer.Learn more about apetito\’s commitment to a more sustainable future.

We embrace inclusion, empowering individuals from diverse backgrounds.

Our commitment to making a real difference extends to customers, communities, and staff and we\’re on a mission to build an inclusive workplace where everyone reaches their full potential.

Customs & Duty Coordinator employer: apetito

At apetito, we pride ourselves on being an exceptional employer, offering a supportive work culture that values collaboration and innovation. As a Customs & Duty Coordinator based in Portbury, Bristol, you will enjoy hybrid working options, competitive salaries, and a range of benefits including generous holiday allowances and free meals on site. With a strong commitment to employee growth and a focus on making a positive impact in the health and social care sectors, apetito is dedicated to fostering an inclusive environment where every team member can thrive.
apetito

Contact Detail:

apetito Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customs & Duty Coordinator

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those who work in customs and logistics. A friendly chat can lead to valuable insights and even job leads. Don’t be shy; we all love a good conversation!

✨Tip Number 2

Prepare for interviews by researching the company and its values. Understand their approach to compliance and how you can contribute to their goals. We want to see your passion for making a difference in the customs field!

✨Tip Number 3

Showcase your skills during interviews! Bring examples of how you've handled tight deadlines or improved processes in previous roles. We love seeing candidates who can demonstrate their impact and problem-solving abilities.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at apetito. Let’s make it happen together!

We think you need these skills to ace Customs & Duty Coordinator

Customs Compliance
Documentation Preparation
Stakeholder Engagement
Schedule Maintenance
Checks and Reconciliations
Audit Management
Relationship Building
Process Improvement
Administration Skills
Attention to Detail
Methodical Approach
Time Management
Record Keeping
FMCG Experience

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Customs & Duty Coordinator role. Highlight your relevant experience in customs compliance and administration, and show us how you can contribute to our Commercial Finance Team.

Showcase Your Attention to Detail: Since this role requires a high level of accuracy, emphasise your strong attention to detail in your application. Give examples of how you've maintained accurate records or managed schedules in previous roles.

Demonstrate Your Stakeholder Skills: We want to see that you can build effective relationships with various teams. Mention any experience you have working with internal and external stakeholders, and how you’ve successfully collaborated to achieve common goals.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at apetito

✨Know Your Customs Inside Out

Make sure you brush up on the latest customs and duty regulations. Familiarise yourself with the specific laws that apply to importing and exporting, as well as any recent changes. This will show your potential employer that you're proactive and serious about compliance.

✨Build Relationships Before You Even Start

Since this role involves working closely with various internal teams and external partners, think about how you can demonstrate your relationship-building skills. Prepare examples of how you've successfully collaborated with different stakeholders in the past, especially in a fast-paced environment.

✨Showcase Your Attention to Detail

Given the importance of accurate documentation and record-keeping in this role, be ready to discuss how you ensure precision in your work. Bring examples of how your methodical approach has helped prevent errors or improved processes in previous roles.

✨Be Ready to Discuss Process Improvements

This position offers the chance to shape and influence current practices. Think about any process improvements you've implemented before and be prepared to share these experiences. Highlight your ability to identify inefficiencies and suggest practical solutions.

Customs & Duty Coordinator
apetito
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