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- Tasks: Lead a team to deliver outstanding service and manage depot operations.
- Company: Join Wiltshire Farm Foods, the UK's largest ready-meal supplier.
- Benefits: Earn £14.50 per hour, with bonuses, 33 days holiday, and more.
- Why this job: Make a real difference in customers' lives while developing your management skills.
- Qualifications: Supervisory experience, strong communication, and a full UK driving licence required.
- Other info: Be part of a family-owned business committed to sustainability and community.
The predicted salary is between 28 - 32 £ per hour.
This role is working 40 hours per week, working any 5 of 6 days (closed Sundays.) £14.50 per hour (from 1 May 2026, it will increase to £14.94) + Bonus + Benefits.
Who we are: Wiltshire Farm Foods, part of the apetito group, is the UK’s largest ready‑meal supplier, cooking and delivering over 330 different delicious frozen ready meals across the UK primarily to the elderly, their family members and healthcare professionals. We’re dedicated to making a real difference to our customers' lives, by bringing sunshine to their doors through our commitment to provide good old‑fashioned service. Our intense pride drives us to continuously innovate and improve, ensuring our products and service exceed our customers' needs. This is all whilst being an ethical and sustainable organisation that believes in doing the right thing.
Responsibilities: An integral member of the leadership team, you’ll model the passion and commitment to deliver outstanding service to our customers. You will help to drive the consistent delivery of established processes and operational standards. You’ll track the team’s performance against achieving daily, weekly and monthly targets. Developing both the operational performance of the depot and the skills of your team will be a key aspect of the role. The Depot Operations Supervisor has responsibility for areas such as health & safety, stock management, local delivery fleet management and facilities maintenance. You’ll be ready and willing to get involved in the day‑to‑day tasks if needed, including deliveries (so a full UK driving licence is essential.)
About you: This is a great opportunity for someone to grow their management skills and gain experience in different aspects of business delivery.
Essential Skills & Experience:
- Experience in a supervisory role – leading and motivating a team to achieve shared objectives
- Strong communication skills
- Customer service ethos
- Confident using IT systems
- Strong influencing skills
- Able to understand and influence KPIs
- Problem solving skills
- Full driving license (must have held a UK manual driving licence for at least 2 years)
All offers of employment are subject to a Driving Assessment, Driving Licence checks and basic DBS checks.
Desirable Skills & Experience:
- Previous experience of leading a team within a retail, wholesale, customer service or operational/logistics environment
- Some knowledge of commercial / P&L / budget management
- Health & safety training
- Food safety training
- Coaching skills
- Experience of developing a team
- Experience of implementing operational policies and processes
Personal Qualities:
- A can‑do attitude, a positive outlook, and the tenacity to deliver results.
- A team player, able to both lead and follow, with a clear focus on delivering the best experience possible for the customer.
- A strong leader who inspires trust in their team
- Can communicate well with everyone in order to deliver the ‘day job’
- Coaches the team to improve every day
- Takes accountability
- Sets the bar in terms of what is acceptable in the terms of standards and service
- Fosters and develops strong working relationships within the team and the wider business
- Has a real passion for making a real difference in the community
- Ensures that the customer is at the heart of every decision
- Passion, energy, commitment, and the ambition to succeed
- Willingness to lead from the front – role‑model the way and be ‘hands‑on’ to support the team in carrying out their roles when required whether that’s driving a delivery van or picking in the cold store
This role is not eligible for sponsorship under the skilled worker route as it does not meet the minimum requirements set out under the UK Immigration Rules.
Company Benefits:
- Competitive salary – accredited Living Wage employer
- 33 days holiday per year, including bank holidays (which are considered a normal working day)
- Option to purchase up to 5 additional days holiday per year
- Discretionary annual bonus scheme
- Pension scheme - employer matched contributions up to 4%
- Life assurance scheme worth at least 1x annual salary
- Free turkey or voucher at Christmas
- apetito perks scheme including salary sacrifice options and retail discounts
Our Values: As a family‑owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of. We develop a range of products designed to enhance health and well‑being for all our customers. We are driven by a passion for service and dedicated to feeding some of the UK’s most vulnerable people. We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040. Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer. We embrace inclusion, empowering individuals from diverse backgrounds. Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.
Depot Operations Supervisor in Christchurch employer: apetito
Contact Detail:
apetito Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Depot Operations Supervisor in Christchurch
✨Tip Number 1
Get to know the company! Research Wiltshire Farm Foods and their values. When you walk into that interview, show them you understand their mission of making a difference in customers' lives. It’ll set you apart from the crowd.
✨Tip Number 2
Practice your leadership stories! Think of times when you’ve motivated a team or solved a problem. Be ready to share these experiences during your interview to demonstrate your supervisory skills and can-do attitude.
✨Tip Number 3
Don’t forget to ask questions! Show your interest by asking about the team dynamics or how they measure success. This not only gives you insight but also shows you’re genuinely keen on the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the team at Wiltshire Farm Foods.
We think you need these skills to ace Depot Operations Supervisor in Christchurch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your supervisory experience and any relevant achievements that show you can lead a team effectively.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this role and how your values align with ours. Share specific examples of how you've delivered outstanding service or improved team performance in the past.
Showcase Your Communication Skills: Since strong communication is key for this role, ensure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your ability to communicate effectively.
Apply Through Our Website: We encourage you to apply directly through our website. This way, you’ll ensure your application reaches us quickly and you can easily keep track of your application status!
How to prepare for a job interview at apetito
✨Know the Company Inside Out
Before your interview, take some time to research Wiltshire Farm Foods and its commitment to customer service and sustainability. Understanding their values and mission will help you align your answers with what they’re looking for, showing that you’re genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Depot Operations Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you successfully managed a team, tackled challenges, or improved processes. This will highlight your suitability for the role and your potential to drive performance.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle operational challenges. Think of specific scenarios where you had to make quick decisions or resolve conflicts. Practising these responses will help you feel more confident during the interview.
✨Emphasise Your Customer Service Ethos
Since the role revolves around delivering outstanding service, be prepared to discuss how you prioritise customer satisfaction. Share examples of how you've gone above and beyond for customers in previous roles, as this will resonate well with their focus on making a real difference in people's lives.