apetito is seeking a Customer Service Team Leader to inspire and develop a team of Customer Service Advisors delivering exceptional service to our B2B customers. Based on-site in Portbury, you will champion service excellence and drive performance in a busy call-centre environment.
You will coach, motivate and develop the team, manage KPIs, and collaborate with Operations, Transport, Sales and Distribution to optimise the customer experience. A driving licence and on-site presence are essential.
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B2B Customer Service Team Leader: Inspire & Coach (On-Site) employer: Apetito
At Wiltshire Farm Foods, we pride ourselves on being an excellent employer that values our team members' contributions and well-being. Our supportive work culture fosters a sense of community, where employees can grow through training and development opportunities while making a meaningful impact by delivering nutritious meals to those in need. With flexible part-time hours and a commitment to employee satisfaction, we offer a rewarding environment for those looking to make a difference.