At a Glance
- Tasks: Deliver frozen meals and provide top-notch customer service to our valued customers.
- Company: Join Wiltshire Farm Foods, a caring company dedicated to serving the community.
- Benefits: Enjoy a competitive hourly rate and great company perks.
- Other info: Work 30 hours a week with opportunities to support elderly and vulnerable customers.
- Why this job: Make a difference in people's lives while enjoying flexible part-time hours.
- Qualifications: Must have a UK manual driving licence and a passion for customer care.
Wiltshire Farm Foods is seeking a part-time delivery driver with customer service responsibilities. You will work 30 hours per week across 5 days in 6, including bank holidays, delivering frozen meals and handling coldstore picking and office-based support where needed.
You'll use a delivery app, perform pre-shift checks, and maintain high standards of customer care for elderly and vulnerable customers. A UK manual driving licence is essential, with a competitive hourly rate and company benefits.
#J-18808-LjbffrMultiskilled Delivery & Customer Care Associate employer: apetito | Wiltshire Farm Foods
Apetito-Wiltshire-Farm-Foods is an excellent employer that prioritises customer satisfaction and employee well-being. With a supportive work culture, competitive salary, and opportunities for growth, our part-time drivers enjoy a rewarding experience while making a positive impact in the community. Join us in Witham, where you can thrive in a role that values your contributions and offers unique benefits like holiday allowances and a bonus scheme.
Contact Details:
apetito | Wiltshire Farm Foods Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Multiskilled Delivery & Customer Care Associate
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like apetito | Wiltshire Farm Foods and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at apetito | Wiltshire Farm Foods and let us see your personality shine through!
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and apetito | Wiltshire Farm Foods.
Get Familiar with Our Brand:Before applying, take some time to learn about apetito | Wiltshire Farm Foods and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at apetito | Wiltshire Farm Foods
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress apetito | Wiltshire Farm Foods.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which apetito | Wiltshire Farm Foods will surely appreciate.
