At a Glance
- Tasks: Take orders and make courtesy calls to elderly customers, ensuring top-notch service.
- Company: Apetito-Wiltshire-Farm-Foods, dedicated to excellent customer care.
- Benefits: Earn £13.05 per hour, enjoy 33 days holiday, and a bonus scheme.
- Other info: Part-time role with flexible hours, perfect for students.
- Why this job: Make a difference in the lives of elderly customers while gaining valuable experience.
- Qualifications: Customer service experience, computer skills, and attention to detail.
The predicted salary is between 17190 - 17190 £ per year.
Apetito-Wiltshire-Farm-Foods is looking for a Customer Services Advisor in York and North Yorkshire. In this 15-hour per week role, you will take orders and make courtesy calls to elderly customers, ensuring exemplary service and building relationships.
Essential skills include:
- Experience in customer service
- Confidence in using a computer
- A detail-oriented approach
The role offers a competitive hourly wage of £13.05 with benefits like 33 days holiday and a bonus scheme.
Compassionate Part-Time Customer Service Advisor (15h/wk) employer: apetito | Wiltshire Farm Foods
Contact Detail:
apetito | Wiltshire Farm Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compassionate Part-Time Customer Service Advisor (15h/wk)
✨Tip Number 1
Make sure to research Apetito-Wiltshire-Farm-Foods before your interview. Knowing their values and how they serve the community will help you connect with them and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different situations, especially with elderly customers. This will help you feel more confident during the interview and demonstrate your experience.
✨Tip Number 3
Don’t forget to highlight your computer skills! Since you'll be taking orders and making calls, being tech-savvy is a must. Share specific examples of how you've used technology in previous roles.
✨Tip Number 4
Apply through our website for a smoother process! We want to make it easy for you to showcase your skills and passion for this role. Plus, it shows you're proactive and ready to jump in!
We think you need these skills to ace Compassionate Part-Time Customer Service Advisor (15h/wk)
Some tips for your application 🫡
Show Your Compassion: In your application, let us see your caring side! Share any experiences where you've gone the extra mile for customers, especially if it involved helping elderly folks. We want to know how you build relationships and provide exemplary service.
Be Detail-Oriented: Since this role requires a keen eye for detail, make sure to highlight your attention to detail in your application. Whether it's taking orders accurately or making courtesy calls, we need to see that you can handle the little things that matter.
Tech Savvy is Key: Confidence in using a computer is essential for this role. In your written application, mention any relevant tech skills or experiences you've had. We want to know that you're comfortable navigating systems and tools to assist our customers effectively.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at apetito | Wiltshire Farm Foods
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've handled difficult situations or gone above and beyond for a customer. This will show that you understand the importance of exemplary service, especially when dealing with elderly customers.
✨Familiarise Yourself with the Company
Do a bit of research on Apetito-Wiltshire-Farm-Foods. Understanding their values and mission can help you tailor your answers to align with what they stand for. Plus, it shows genuine interest in the role and the company, which is always a plus!
✨Practice Your Computer Skills
Since confidence in using a computer is essential, make sure you're comfortable with any software or systems you might encounter. If possible, practice taking orders or making calls using a mock system. This will help you feel more at ease during the interview.
✨Show Your Compassionate Side
This role requires a compassionate approach, so be prepared to discuss how you build relationships with customers. Share stories that highlight your empathy and patience, especially when working with elderly clients. This will demonstrate that you’re not just about getting the job done, but also about making a positive impact.