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- Tasks: Handle customer orders and make courtesy calls with a warm, empathetic approach.
- Company: Join Apetito-Wiltshire-Farm-Foods, a leader in customer service excellence.
- Benefits: Earn £13.05 per hour, enjoy bonuses, and generous holiday entitlement.
- Other info: Flexible part-time hours across 3 of 6 days for a great work-life balance.
- Why this job: Make a difference by providing exceptional service to customers every day.
- Qualifications: Experience in customer service and strong communication skills are essential.
The predicted salary is between 27200 - 27200 £ per year.
Apetito-Wiltshire-Farm-Foods is seeking a Customer Services Advisor in Coleraine, Northern Ireland. This role requires 22.5 hours per week working across any 3 of 6 days. The advisor will handle customer orders over the phone and make outbound courtesy calls, focusing on delivering exemplary service.
Essential qualifications include:
- Experience in customer service
- Strong communication skills
Company benefits include:
- A competitive salary starting at £13.05 per hour
- A bonus scheme
- Generous holiday entitlement
Part-Time Customer Service Advisor | Warm & Empathetic in Coleraine employer: apetito | Wiltshire Farm Foods
Contact Detail:
apetito | Wiltshire Farm Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Customer Service Advisor | Warm & Empathetic in Coleraine
✨Tip Number 1
Make sure to research Apetito-Wiltshire-Farm-Foods before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your phone communication skills! Since you'll be handling customer orders over the phone, it’s crucial to sound warm and empathetic. Try role-playing with a friend to get comfortable with the conversation flow.
✨Tip Number 3
Prepare some examples of how you've delivered excellent customer service in the past. We all love a good story, and sharing your experiences can really make you stand out during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals like you to join our team.
We think you need these skills to ace Part-Time Customer Service Advisor | Warm & Empathetic in Coleraine
Some tips for your application 🫡
Show Your Empathy: When writing your application, let your warm and empathetic nature shine through. We want to see how you connect with customers and handle their needs with care.
Highlight Relevant Experience: Make sure to showcase any previous customer service experience you've got. We love seeing how you've made a difference in past roles, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at apetito | Wiltshire Farm Foods
✨Know the Company
Before your interview, take some time to research Apetito-Wiltshire-Farm-Foods. Understand their values, mission, and the products they offer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Empathy
As a Customer Service Advisor, empathy is key. Prepare examples from your past experiences where you successfully handled customer concerns with warmth and understanding. This will demonstrate your ability to connect with customers and provide exemplary service.
✨Practice Common Scenarios
Think about common customer service scenarios you might face in this role. Practice how you would handle difficult calls or complaints. Being prepared for these situations will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.