Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Design and deliver training programmes to enhance customer service across the Midlands.
- Company: Leading UK meal provider focused on exceptional customer experiences.
- Benefits: Competitive salary, company car, and a range of employee benefits.
- Why this job: Make a real impact on customer care while travelling and leading a passionate team.
- Qualifications: Experience in training and a passion for customer service excellence.
- Other info: Join a dynamic team dedicated to fostering a culture of excellence.
The predicted salary is between 36000 - 60000 £ per year.
A leading UK meal provider is looking for a Customer Experience Training Manager to elevate their customer service by training staff in the Midlands region. The role involves:
- Designing training programs
- Monitoring service metrics
- Fostering a culture of excellence
You will travel extensively and ensure team members deliver exceptional service. The position offers a competitive salary, company car, and various employee benefits, making a real difference to customer care.
Regional Customer Experience Training Lead (Field-Based) employer: apetito UK
Contact Detail:
apetito UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Customer Experience Training Lead (Field-Based)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching the company's values and recent achievements. We want you to show how your training expertise aligns with their mission to elevate customer service. Tailor your examples to highlight your impact!
✨Tip Number 3
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can foster a culture of excellence and improve service metrics – that's what they want to hear!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Regional Customer Experience Training Lead (Field-Based)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Customer Experience Training Lead role. Highlight any previous training or customer service experience, especially in the Midlands region, to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about elevating customer service and how your training programs can make a real difference. Be sure to mention any specific metrics you've improved in past roles.
Showcase Your Training Skills: Since this role involves designing training programmes, share examples of successful training initiatives you've led before. We want to see how you’ve fostered a culture of excellence in your previous positions!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at apetito UK
✨Know the Company Inside Out
Before your interview, make sure you research the meal provider thoroughly. Understand their mission, values, and what sets them apart in the customer service landscape. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Training Skills
Prepare to discuss your experience in designing training programmes. Bring examples of how you've successfully trained teams in the past, particularly in customer service. Highlight any metrics or improvements that resulted from your training efforts to demonstrate your impact.
✨Emphasise Your Customer-Centric Approach
Since the role focuses on elevating customer service, be ready to share specific instances where you've gone above and beyond for customers. Discuss how you foster a culture of excellence within teams and how you measure success in customer satisfaction.
✨Be Ready for Travel Discussions
As this position involves extensive travel, be prepared to talk about your flexibility and willingness to travel. Share any previous experiences where travel was a key component of your role, and how you managed it effectively while maintaining high performance.
