At a Glance
- Tasks: Take orders and support drivers while providing top-notch customer service.
- Company: Join apetito UK, a leader in elderly care support.
- Benefits: Earn Β£13.05 per hour with bonuses and various perks.
- Other info: Flexible part-time hours with a chance to grow your skills.
- Why this job: Make a difference by helping elderly customers enjoy nutritious meals.
- Qualifications: Customer service experience and a friendly phone manner are essential.
The predicted salary is between 27000 - 27000 β¬ per year.
apetito UK is seeking a Customer Services Advisor in Nun Monkton, working 15 hours per week across 2 days. The role involves taking telephone and internet orders, supporting drivers, and ensuring high-quality customer service.
Required qualifications include:
- Experience in customer service
- A confident telephone manner
- The ability to work accurately
The position offers Β£13.05 per hour, various benefits, and opportunities for bonuses. Candidates should enjoy engaging with elderly customers and promoting nutritious meals.
Part-Time Customer Service Advisor (15h) - Elderly Care Support employer: apetito UK
At apetito UK, we pride ourselves on being an exceptional employer, offering a supportive work culture that values the contributions of our team members. Located in the picturesque village of Nun Monkton, our part-time Customer Service Advisor role not only provides competitive pay and various benefits but also fosters personal growth through training and development opportunities. Join us in making a meaningful impact by supporting elderly customers with nutritious meal options in a friendly and engaging environment.
StudySmarter Expert Adviceπ€«
We think this is how you could land Part-Time Customer Service Advisor (15h) - Elderly Care Support
β¨Tip Number 1
Make sure you know the company inside out! Research apetito UK and their values, especially how they support elderly care. This will help you tailor your conversations and show that you're genuinely interested in the role.
β¨Tip Number 2
Practice your telephone skills! Since the role involves taking calls, try role-playing with a friend or family member. This will help you feel more confident and ensure you can handle customer queries smoothly.
β¨Tip Number 3
Engage with the elderly community! If you have the chance, volunteer or spend time with older adults. This experience will not only boost your confidence but also give you real-life examples to share during your interview.
β¨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're keen on joining our team at apetito UK!
We think you need these skills to ace Part-Time Customer Service Advisor (15h) - Elderly Care Support
Some tips for your application π«‘
Show Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've handled calls and orders in the past, so share specific examples that showcase your confident telephone manner.
Tailor Your Application:Donβt just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to the role. Mention your passion for supporting elderly customers and how you can contribute to promoting nutritious meals.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your key skills shine through!
Apply Through Our Website:We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy!
How to prepare for a job interview at apetito UK
β¨Know Your Stuff
Before the interview, make sure you understand apetito UK and their mission in elderly care. Familiarise yourself with their services and how they support customers. This will show your genuine interest and help you connect your experience to their needs.
β¨Practice Your Phone Skills
Since the role involves a lot of telephone interaction, practice speaking clearly and confidently. You might even want to do a mock call with a friend to get comfortable. Remember, a friendly tone can make all the difference when engaging with elderly customers.
β¨Highlight Relevant Experience
Think about your previous customer service roles and be ready to share specific examples that demonstrate your skills. Focus on situations where you provided excellent service or resolved issues effectively, especially those involving elderly clients.
β¨Show Your Passion for Care
During the interview, express your enthusiasm for working with elderly customers and promoting nutritious meals. Share any personal experiences or motivations that drive your interest in this field, as it will resonate well with the interviewers.