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- Tasks: Enhance customer interactions and support elderly customers with their meal orders.
- Company: Dedicated meal service provider in Nun Monkton with a friendly culture.
- Benefits: Competitive pay, perks, and a supportive work environment.
- Why this job: Make a real difference in the lives of elderly customers while gaining valuable experience.
- Qualifications: Previous customer service experience and a confident telephone manner.
- Other info: Part-time role with flexible hours, perfect for students.
The predicted salary is between 12 - 15 £ per hour.
A dedicated meal service provider in Nun Monkton seeks a Customer Services Advisor to enhance customer interactions and order processing. This role involves supporting elderly customers through phone and internet orders while ensuring exemplary service.
The ideal candidate should have previous customer service experience and possess a confident telephone manner. The position offers competitive pay with additional perks and benefits, focusing on a friendly and supportive work environment.
Part-Time Compassionate Customer Service Advisor (15h/wk) employer: apetito UK
Contact Detail:
apetito UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Compassionate Customer Service Advisor (15h/wk)
✨Tip Number 1
Make sure to brush up on your customer service skills before the interview. Think about past experiences where you’ve helped customers, especially the elderly, and be ready to share those stories. We want to see how you can bring that compassionate touch to our team!
✨Tip Number 2
Practice your phone manner! Since this role involves a lot of telephone interactions, grab a friend and do some mock calls. This will help you feel more confident and ensure you come across as friendly and supportive during the real deal.
✨Tip Number 3
Don’t forget to research our company! Knowing about our meal services and how we support our customers will show us that you’re genuinely interested in the role. Plus, it’ll give you some great talking points during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly. Let’s make this happen together!
We think you need these skills to ace Part-Time Compassionate Customer Service Advisor (15h/wk)
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous customer service experience you have. We want to see how you've handled customer interactions in the past, especially if you've worked with elderly customers before!
Be Confident and Friendly: Since this role involves a lot of phone interactions, let your confident telephone manner shine through in your application. Use a friendly tone in your writing to reflect the supportive environment we cherish at StudySmarter.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to this specific role. Mention why you’re passionate about helping customers and how you can contribute to our mission.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at apetito UK
✨Know the Company
Before your interview, take some time to research the meal service provider. Understand their mission, values, and the specific services they offer. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous customer service experience that highlight your ability to handle difficult situations with empathy and professionalism. Think of scenarios where you went above and beyond for a customer, as this will resonate well with the interviewers.
✨Practice Your Telephone Manner
Since the role involves supporting elderly customers over the phone, practice speaking clearly and confidently. You might even want to do a mock call with a friend to get comfortable with the format and ensure your tone is friendly and supportive.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask questions that demonstrate your interest in the role and the company. Inquire about the team culture, training opportunities, or how they measure success in customer service. This shows that you’re not just looking for any job, but that you’re keen on being part of their team.