At a Glance
- Tasks: Deliver frozen meals and provide top-notch customer service while picking orders.
- Company: Join a friendly team at Wiltshire Farm Foods, dedicated to quality service.
- Benefits: Flexible hours, competitive pay, and the chance to make a difference in people's lives.
- Other info: Opportunity for growth and a supportive work environment.
- Why this job: Be the hero delivering delicious meals and brightening customers' days.
- Qualifications: Customer service experience and a valid UK driving licence required.
The predicted salary is between 24000 - 28000 € per year.
Position Overview
Delivery Driver – 32 hours per week (flexible 4 of 6 days, including Saturdays and bank holidays). Deliver frozen Wiltshire Farm Foods meals to customers, providing excellent customer service and ensuring accurate deliveries while working in a coldstore environment.
Key Responsibilities
- Deliver frozen meals to customers in a timely manner.
- Pick orders within the cold store.
- Use the company app to update delivery status.
- Provide exceptional customer service at all times.
- Undertake pre‑shift inspection of your van.
- Drive safely, responsibly and within the law.
- Clean and refuel the van as needed.
- Contact the office with any discrepancies or delays.
- Ensure customer confidentiality.
- Help office and picking teams as required.
- Report health and safety, stock quality and mechanical issues.
- Assist team members who are absent or on holiday.
- Carry out local marketing activities such as leaflet door‑drops and visits to sheltered housing to attract new customers.
Essential Requirements
- Experience in a customer‑service‑based role.
- Full UK manual driving licence held for at least 2 years.
- Basic computer literacy, including use of phone apps.
- Evidence of work stability.
- Basic secondary education.
Desirable Requirements
- Experience in a multi‑drop delivery role.
- Experience in a care‑based role.
- Warehouse experience.
Customer Delivery Driver/Picker in Norfolk employer: apetito UK
At Wiltshire Farm Foods, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and customer service. Our flexible working hours allow for a healthy work-life balance, while our commitment to employee growth ensures that you have opportunities to develop your skills in a rewarding environment. Join us in delivering not just meals, but also care and compassion to our customers in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver/Picker in Norfolk
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Wiltshire Farm Foods. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your delivery skills! Since you'll be driving and delivering meals, think about how you can demonstrate your customer service skills. Maybe role-play some scenarios with a friend to get comfortable with answering questions about handling customer interactions.
✨Tip Number 3
Be ready to talk about your experience! Make sure you can highlight any previous roles where you've provided excellent customer service or worked in a similar environment. Use specific examples to show how you’ve handled challenges in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Delivery Driver/Picker in Norfolk
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any experience you have in customer service roles. We want to see how you've gone above and beyond for customers in the past, as this is key for us at StudySmarter.
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences that relate to the role.
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your responses to match the job description. We love seeing how your unique experiences align with what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at apetito UK
✨Know Your Routes
Familiarise yourself with the delivery areas and routes you might be taking. This will not only show your preparedness but also your commitment to providing timely deliveries, which is crucial for the role.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you went above and beyond to help a customer, as this will demonstrate your suitability for the position.
✨Tech Savvy
Brush up on your basic computer skills and get comfortable with using apps. Since you'll be using the company app to update delivery statuses, being able to showcase your tech skills can give you an edge.
✨Safety First
Be ready to discuss your understanding of safe driving practices and vehicle maintenance. Highlight any experience you have with pre-shift inspections or handling mechanical issues, as safety is paramount in this role.
