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- Tasks: Deliver frozen meals and provide exceptional customer service to elderly and vulnerable customers.
- Company: Join a caring team dedicated to supporting the community.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Work in a supportive team with opportunities for local marketing activities.
- Why this job: Make a real difference in people's lives while enjoying a dynamic work environment.
- Qualifications: Customer service experience and a full UK driving licence required.
The predicted salary is between 12 - 15 £ per hour.
Flexible position, minimum 16 hours per week, up to 40 hours with notice. Deliver frozen Wiltshire Farm Foods meals, working within a coldstore at -20 °C wearing protective clothing. The role requires interaction with elderly and vulnerable customers and supports the office and picking teams.
Responsibilities
- Deliver frozen meals to customers in a timely manner.
- Pick orders within the coldstore.
- Use the app to update customer deliveries.
- Provide exceptional customer service at all times.
- Carry out local marketing activities such as leaflet door drops and sheltered housing visits.
- Undertake pre‑shift inspection of your van.
- Drive safely, responsibly and within the law.
- Clean and refuel your van as and when needed.
- Contact the office with any discrepancies or delays.
- Maintain customer confidentiality.
- Assist the office and picking teams when required.
- Report health and safety, stock quality and mechanical issues.
- Help the team if another member is absent or on holiday.
Essential Qualifications
- Experience within a customer‑service‑based role.
- Full UK Manual Driving Licence held for at least 2 years.
- Basic computer literacy and ability to use phone apps.
- Evidence of work stability.
- Basic secondary education.
Desirable Qualifications
- Experience in a multi‑drop delivery role.
- Experience in a care‑based role.
- Warehouse experience.
Customer Delivery Driver/Picker in Lincolnshire employer: apetito UK
Contact Detail:
apetito UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver/Picker in Lincolnshire
✨Tip Number 1
Get to know the company! Research Wiltshire Farm Foods and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your delivery skills! Since this role involves driving and interacting with customers, consider doing mock deliveries with friends or family. This will boost your confidence and help you refine your customer service approach.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work as a Customer Delivery Driver at Wiltshire Farm Foods.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive job postings that you won’t find anywhere else, so keep an eye out for those!
We think you need these skills to ace Customer Delivery Driver/Picker in Lincolnshire
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any experience you have in customer service roles. We want to see how you've gone above and beyond for customers in the past, especially when it comes to working with elderly or vulnerable individuals.
Be Clear About Your Driving Experience: Since a full UK Manual Driving Licence is essential, don’t forget to mention your driving experience. Let us know how long you've been driving and any relevant delivery experience you might have.
Demonstrate Your Team Spirit: This role involves working closely with office and picking teams, so share examples of how you've collaborated with others in previous jobs. We love to see teamwork in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at apetito UK
✨Know Your Role Inside Out
Before the interview, make sure you understand the job description thoroughly. Familiarise yourself with the responsibilities of a Customer Delivery Driver/Picker, especially the importance of delivering meals to elderly and vulnerable customers. This will help you demonstrate your commitment to exceptional customer service during the interview.
✨Showcase Your Customer Service Skills
Since this role involves interacting with customers, be ready to share examples from your past experiences where you provided excellent customer service. Think about situations where you went above and beyond to help someone, as this will highlight your suitability for the position.
✨Demonstrate Safety Awareness
Driving safely and responsibly is crucial in this role. Be prepared to discuss your driving experience and any safety protocols you follow. Mention your understanding of health and safety regulations, especially when working in a coldstore environment, to show that you take these matters seriously.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, or specific challenges faced in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.