At a Glance
- Tasks: Deliver frozen meals and provide exceptional customer service while working in a chilly environment.
- Company: Join a friendly team dedicated to bringing joy to customers' doors.
- Benefits: Earn £13.45 per hour plus bonuses and enjoy company perks.
- Other info: Opportunities for personal development and teamwork across different roles.
- Why this job: Make a real difference in people's lives while enjoying flexible work hours.
- Qualifications: Customer service experience and a full UK driving licence required.
The predicted salary is between 27000 - 28000 € per year.
This position works 24 hours per week, any 3 in 6 days including bank holidays. Our drivers are the face of our business and their interaction with our customers is crucial to our success. In this role you will deliver frozen Wiltshire Farm Foods meals and bring sunshine to our customers’ doors (no matter what the weather is doing). You will enjoy meeting people and always be willing to go above and beyond what is expected. Working within our coldstore that runs at a chilly -20ºc, you will be provided with protective clothing and breaks to warm up and have a hot drink when necessary. You will work as part of the wider team, always looking to help out the office team, and we encourage movement between teams to provide flexibility, job satisfaction, personal development and knowledge of the whole business. £13.45 per hour + bonus + company benefits.
Responsibilities
- Deliver frozen meals to our customers in a timely manner
- Pick orders within the coldstore
- Use our app to update customers’ deliveries
- Deliver exceptional customer service at all times
- Undertake pre‑shift inspection of your van
- Drive safely, responsibly and within the law
- Clean and refuel your van as and when needed
- Contact the office with any discrepancies or delays
- Ensure customer confidentiality
- Help the office team and picking team when required
- Report health and safety, stock quality and mechanical issues
- Assist the team if another member is absent or on holiday
- Carry out local marketing activities such as leaflet door drops and sheltered housing visits to attract new customers
Essential Requirements
- Experience within a customer service‑based role
- Full UK manual driving licence
- Basic computer literacy including use of phone apps
- Evidence of work stability
- Basic secondary education
Desirable Requirements
- Experience of multi‑drop delivery role
- Experience within a care‑based role
- Warehouse experience
Customer Delivery Driver/Picker in Kent employer: apetito UK
At Wiltshire Farm Foods, we pride ourselves on being an exceptional employer that values our drivers as the face of our business. With a supportive work culture that encourages personal development and flexibility, you will enjoy competitive pay, bonuses, and comprehensive benefits while delivering joy to our customers' doors. Our commitment to employee well-being is evident in our provision of protective clothing and regular breaks, ensuring a rewarding and fulfilling work experience in a friendly team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver/Picker in Kent
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Wiltshire Farm Foods. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your delivery skills! Since you'll be delivering meals, think about how you can showcase your customer service abilities. Maybe role-play with a friend or family member to get comfortable with handling different customer scenarios.
✨Tip Number 3
Be ready to chat! During your interview, be prepared to discuss your previous experiences in customer service. Share specific examples of how you've gone above and beyond for customers in the past – it’ll show you’re the right fit for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and hit that apply button!
We think you need these skills to ace Customer Delivery Driver/Picker in Kent
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and how you enjoy meeting new people.
Tailor Your Application:Make sure to tailor your application to the role of Customer Delivery Driver/Picker. Highlight any relevant experience you have, especially in customer service or delivery roles, and how it aligns with our mission at StudySmarter.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure to highlight your key skills and experiences without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at apetito UK
✨Know Your Customer Service Skills
Make sure you can highlight your experience in customer service. Think of specific examples where you've gone above and beyond for a customer, as this role is all about delivering exceptional service.
✨Familiarise Yourself with the Role
Read up on the responsibilities of a Customer Delivery Driver/Picker. Be ready to discuss how you would handle tasks like using the app for deliveries or managing cold storage. Showing that you understand the job will impress the interviewers.
✨Dress for the Job
Even though you'll be provided with protective clothing, it's important to show up looking neat and professional. This demonstrates that you take the role seriously and are ready to represent the company well.
✨Prepare Questions
Have a few questions ready to ask at the end of the interview. This could be about team dynamics or opportunities for personal development. It shows you're genuinely interested in the role and the company culture.
