At a Glance
- Tasks: Deliver frozen meals and provide exceptional customer service while working in a coldstore.
- Company: Join a friendly team at Wiltshire Farm Foods, bringing joy to customers' doors.
- Benefits: Earn £13.45 per hour, enjoy 33 days holiday, and receive a bonus.
- Other info: Flexible hours, inclusive workplace, and opportunities for personal growth.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Must have a full UK manual driving licence and customer service experience.
The predicted salary is between 13.45 - 13.45 £ per hour.
Work 24 hours per week, any 3 days in 6 (including bank holidays). Deliver frozen Wiltshire Farm Foods meals to customers, bringing sunshine to their doors. Work within a coldstore at -20ºC with protective clothing and breaks to warm up.
Responsibilities
- Deliver frozen meals to customers in a timely manner.
- Pick orders within the coldstore.
- Use our app to update customer deliveries.
- Deliver exceptional customer service at all times.
- Undertake pre‑shift inspection of your van.
- Drive safely, responsibly and within the law.
- Clean and refuel your van as needed.
- Contact the office with any discrepancies or delays.
- Ensure customer confidentiality.
- Assist the office and picking teams when required.
- Report health and safety, stock quality and mechanical issues.
- Assist teammates in absence or on holiday.
- Carry out local marketing activities such as leaflet drop‑outs and visits to sheltered housing to attract new customers.
Essential Qualifications
- Experience in a customer‑service‑based role.
- Full UK manual driving licence.
- Basic computer literacy, including use of phone apps.
- Evidence of work stability.
- Basic secondary education.
Desirable Qualifications
- Experience of a multi‑drop delivery role.
- Experience in a care‑based role.
- Warehouse experience.
- Health & Safety awareness.
Personal Qualities
- Friendly, approachable and reliable.
- Passionate about delivering excellent customer service.
- Good attendance and time‑keeping.
Legal and Practical Requirements
- You must have held a UK manual driving licence for at least 2 years.
- All offers of employment are subject to a driving assessment, driving licence checks and basic DBS checks.
- As this role involves working with elderly and vulnerable customers, it is exempt from The Rehabilitation of Offenders Act 1974 and requires a basic DBS Disclosure.
- This role is not eligible for sponsorship under the skilled worker route as it does not meet the minimum requirements set out under the UK Immigration Rules.
Benefits
- £13.45 per hour + bonus.
- Accredited Living Wage employer.
- 33 days holiday per year (pro‑rated), including bank holidays; option to purchase up to 5 additional days.
- Discretionary annual bonus scheme.
- Pension scheme with employer matched contributions up to 4%.
- Life assurance scheme worth at least 1× annual salary.
- Free turkey or voucher at Christmas.
Equal Opportunity Statement
We embrace inclusion, empowering individuals from diverse backgrounds. We are committed to building an inclusive workplace where everyone reaches their full potential.
Customer Delivery Driver/Picker in Hampshire employer: apetito UK
At Wiltshire Farm Foods, we pride ourselves on being an excellent employer, offering a supportive work culture that values customer service and teamwork. Our employees enjoy competitive pay, generous holiday allowances, and opportunities for personal growth, all while making a meaningful impact by delivering nutritious meals to our elderly and vulnerable customers. With a commitment to inclusivity and employee well-being, we ensure that every team member feels valued and empowered in their role.
