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- Tasks: Lead a dynamic team in depot operations, ensuring top-notch service and safety.
- Company: Join Wiltshire Farm Foods, the UK's largest ready-meal supplier with a community focus.
- Benefits: Earn £14/hour, enjoy 33 days holiday, and access exclusive employee perks.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Experience in a supervisory role and a full UK driving licence required.
- Other info: Be part of an inclusive workplace that values diversity and personal growth.
The predicted salary is between 27360 - 33600 £ per year.
The Depot Operations Supervisor reports to the Retail Sales & Operations Manager (RSOM) and is responsible for the depot and service across Customer Services, Delivery fleet, and Cold store Warehouse. This role is 40 hours per week, working any 5 of 6 days (closed Sundays). The hourly rate is £14.00.
About Wiltshire Farm Foods: Wiltshire Farm Foods, part of the apetito group, is the UK's largest ready‐meal supplier, cooking and delivering over 330 different frozen ready meals across the UK primarily to the elderly, their family members and healthcare professionals. We are dedicated to making a real difference to our customers' lives by bringing sunshine to their doors through excellent service, continuous innovation, and ethical, sustainable practices.
Responsibilities:
- An integral member of the leadership team, modelling passion and commitment to deliver outstanding service.
- Drive consistent delivery of established processes and operational standards.
- Track the team's performance against daily, weekly and monthly targets.
- Develop the operational performance and skills of the depot team.
- Responsible for health & safety, stock management, local delivery fleet management and facilities maintenance.
- Ready to get involved in day‐to‐day tasks, including deliveries (requires a full UK driving licence).
Essential Skills & Experience:
- Experience in a supervisory role – leading and motivating a team.
- Strong communication skills.
- Customer service ethos.
- Proficient with IT systems.
- Strong influencing skills.
- Ability to understand and influence KPIs.
- Problem‐solving skills.
- Full UK manual driving licence (minimum 2 years).
Desirable Skills & Experience:
- Experience leading a team within retail, wholesale, customer service or operational/logistics environment.
- Knowledge of commercial / P&L / budget management.
- Health & safety training.
- Food safety training.
- Coaching skills.
- Experience developing a team.
- Experience implementing operational policies and processes.
Personal Qualities:
- Can‐do attitude, positive outlook and tenacity to deliver results.
- Team player, capable of leading and following.
- Inspirational leader who builds trust.
- Excellent communication across all levels.
- Coaches team to improve daily.
- Accountable and sets high standards.
- Builds strong relationships within the team and wider business.
- Passion for community impact.
- Customer‐centric decision maker.
- Energetic, committed and ambitious.
- Hands‐on leadership – supports the team, e.g., in delivery vans or cold‐store picking.
Sponsorship: This role is not eligible for sponsorship under the skilled worker route as it does not meet the minimum requirements set out under the UK Immigration Rules.
Benefits:
- Competitive hourly rate (£14.00).
- Accredited Living Wage employer.
- 33 days holiday per year, including bank holidays.
- Option to purchase up to 5 additional days holiday per year.
- Discretionary annual bonus scheme.
- Pension scheme – employer matched contributions up to 4%.
- Life assurance scheme (at least 1× annual salary).
- Free turkey or voucher at Christmas.
- Access to employee benefits (Perkbox) with salary sacrifice options and retail discounts.
Equal Opportunity: We embrace inclusion, empowering individuals from diverse backgrounds. Our commitment to making a real difference extends to customers, communities and staff, and we are on a mission to build an inclusive workplace where everyone reaches their full potential.
All offers of employment are subject to a Driving Assessment, Driving Licence checks and basic DBS checks.
Depot Operations Supervisor in Forfar employer: apetito UK
Contact Detail:
apetito UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Depot Operations Supervisor in Forfar
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Wiltshire Farm Foods. A friendly chat can sometimes lead to job opportunities that aren't even advertised!
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us that you understand their commitment to customer service and community impact. Bring examples of how you've led teams and improved operations in your previous roles.
✨Tip Number 3
Practice your communication skills! As a Depot Operations Supervisor, you'll need to influence and motivate your team. Role-play common interview questions with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Depot Operations Supervisor in Forfar
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your experience in leading and motivating teams. We want to see how you've inspired others and driven performance in previous roles.
Be Customer-Centric: Since this role is all about delivering excellent service, share examples of how you've put customers first in your past jobs. We love candidates who have a strong customer service ethos!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We appreciate when applicants show they understand what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at apetito UK
✨Know the Company Inside Out
Before your interview, take some time to research Wiltshire Farm Foods. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Depot Operations Supervisor, you'll need to lead a team. Prepare examples from your past experiences where you've successfully motivated and developed a team. Highlight your problem-solving skills and how you've influenced KPIs in previous roles.
✨Demonstrate Your Customer-Centric Approach
Since this role is all about delivering excellent service, be ready to discuss how you've put customers first in your previous jobs. Share specific instances where your actions made a positive impact on customer satisfaction.
✨Prepare for Practical Scenarios
Expect to face situational questions that assess your hands-on leadership style. Think about how you would handle day-to-day tasks, such as managing health and safety or dealing with delivery challenges. Being prepared with practical examples will set you apart.
